hp DesignJet L65500常見故障代碼描述,英文手冊1
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Code: 01.0:03
Description:
Main PCA electronics error
Causes:
The Main PCA has failed to respond.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 01.0:10
Description:
Main PCA hardware failure
Causes:
Main PCA hardware failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Main PCA.
Code: 01.1.03
Description:
PrintMech PCA electronics error
Causes:
The PrintMech PCA has failed to respond.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 01.1.10
Description:
PrintMech PCA hardware failure
Causes:
PrintMech PCA hardware failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.10:10
Description:
PrintMech PCA is faulty
Causes:
The PrintMech PCA is not disabling sine-wave converters when requested.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.11:10
Description:
PrintMech PCA is faulty
Causes:
The PrintMech PCA is not enabling sine-wave converters when requested.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.2:10
Description:
ISS Pre-Driver PCA communication failure
Causes:
Problem description: The ISS Pre-Driver PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the connections of the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) are correctly connected and not damaged. 3. Check with another set of ink cartridges, to ensure the error is not with the ink cartridges. 4. Replace the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) --> Page 388.
Code: 01.3:10
Description:
ISS Pre-Driver PCA communication failure
Causes:
The ISS Pre-Driver PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the connections of the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) are correctly connected and not damaged. 3. Check with another set of ink cartridges, to ensure the error is not with the ink cartridges. 4. Replace the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) --> Page 388.
Code: 02.1:10
Description:
Problem with the Carriage PCA
Causes:
The Carriage PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the Trailing Cable is not damaged. 3. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA, and Main PCA. 4. Replace the Carriage PCA.
Code: 02:10
Description:
Mechanical Carriage error
Causes:
Mechanical Carriage error.
Remedy:
Corrective action: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Carriage Assembly.
Code: 03.10:10
Description:
Extra 24 V PSU failure
Causes:
Extra 24 V PSU failure.
Remedy:
1. Switch the power off at the rear of the printer. 2. Disconnect all drying fans (not the array, the fans one by one). 3. Switch the printer on. 4. If the error persists, check that Secondary PSU cables are properly connected to PrintMech PCA and Main PSU. 5. If the error persists, replace the Extra 24 V PSU. 6. Connect the fans one by one until the error returns. Use the diagnostic test for the fans; it should switch them all on. 7. Replace the drying fan that caused the error. 8. Make sure that you test all of them: more than one may be faulty.
Code: 03:10
Description:
Power distribution failure
Causes:
The Power Supply Unit (PSU) may have failed.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. If the Power Supply Unit's blue LED is on, replace the PrintMech PCA. 3. Otherwise, replace the Power Supply Unit.
Code: 05.01:10
Description:
Formatter CPU fan stopped or burnt out
Causes:
Formatter CPU fan stopped or burnt out.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Formatter.
Code: 05:10
Description:
Formatter communication failure with ISS
Causes:
The Formatter is not communicating with the Ink Supply Station.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the Formatter to PrintMech PCA cable is correctly connected. 3. Replace the Formatter.
Code: 06.03
Description:
Main NVM communication failure
Causes:
The Main NVM is not responding.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Hard Disk Drive.
Code: 06.10
Description:
Main NVM communication failure
Causes:
The Main NVM is not responding.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Hard Disk Drive.
Code: 08.04
Description:
The Front Panel watchdog timer has expired
Causes:
The Front Panel watchdog timer has expired.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Upgrade the firmware.
Code: 08:04.1
Description:
ASSERT in Front Panel code
Causes:
ASSERT in Front Panel code.
Remedy:
1. Press Enter and continue. 2. Update the firmware.
Code: 08:08
Description:
ASSERT in Front Panel code
Causes:
ASSERT in Front Panel code.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 08:11
Description:
A Front Panel application has died
Causes:
A Front Panel application has died.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Front Panel.
Code: 11:10
Description:
Connection problem with the Trailing Cable
Causes:
The Trailing Cable does not seem to be connected.
Remedy:
1. Check that the Trailing Cable is not damaged. 2. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA, and Main PCA. 3. Replace the Ink Supply Tubes and Trailing Cable
Code: 14.31:10
Description:
Pinch Power regulator V null and no fault
Causes:
Pinch Power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.32:01
Description:
Pinch Power regulator V null and faulty
Causes:
Pinch Power regulator V null and faulty.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Residual Current Circuit Breakers. 4. Check the input voltage.
Code: 14.33:01
Description:
Pinch Power regulator V lower than 140
Causes:
Pinch Power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.34:01
Description:
Pinch Power regulator V lower than 180
Causes:
Pinch Power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.35:01
Description:
Pinch Power regulator V higher than Vmax
Causes:
Pinch Power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.36:11
Description:
Pinch Power regulator V could not be read
Causes:
Pinch Power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input cables. 3. Replace the control cables to the sine-wave converters.
Code: 14.40:10
Description:
Pinch Power regulator current not null
Causes:
Pinch Power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.41:10
Description:
Pinch Power regulator current too high
Causes:
Pinch Power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with a tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.42:10
Description:
Pinch Power regulator short-circuit
Causes:
Pinch Power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with a tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.43:11
Description:
Pinch Power Regulator open circuit
Causes:
Pinch Power Regulator open circuit. If the error appears in the middle of a print and recovers after cooling down, it could be caused by an abnormal increase in the drying module temperature leading one of the thermal switches to open. See System Errors 15.03:00 and 15.20:01 for more information.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections and heaters with a tester. 4. Check the drying module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches. • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the drying heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ¡¥Minimum Drying Power¡¦ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Drying Power to 0, and check whether the error remains. • Check that there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are not damaged and are connected. Replace any fans if required: Top cover fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 14.46:11
Description:
Pinch Power regulator R out of range
Causes:
Pinch Power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with a tester and replace heaters if necessary. 5. Replace the sine-wave converter.
Code: 14.47:10
Description:
Pinch Power regulator OverTemp
Causes:
Pinch Power regulator OverTemp.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.48:10
Description:
Pinch Power regulator overvoltage or short-circuit
Causes:
Pinch Power regulator overvoltage or short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.49:10
Description:
Pinch sine-wave converter failure
Causes:
Pinch sine-wave converter failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter.
Code: 14.51:10
Description:
Overdrive power regulator V null and no fault
Causes:
Overdrive power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.52:01
Description:
Overdrive power regulator V null and fault
Causes:
Overdrive power regulator V null and fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Residual Current Circuit Breakers. 4. Check the input voltage.
Code: 14.53:01
Description:
Overdrive power regulator V lower than 140
Causes:
Overdrive power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.54:01
Description:
Overdrive power regulator V lower than 180
Causes:
Overdrive power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.55:01
Description:
Overdrive power regulator V higher than Vmax
Causes:
Overdrive power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.56:11
Description:
Overdrive power regulator V could not be read
Causes:
Overdrive power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check cable connections. 3. Replace the control cables to the sine-wave converter.
Code: 14.60:10
Description:
Overdrive power regulator current not null
Causes:
Overdrive power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.61:10
Description:
Overdrive power regulator current too high
Causes:
Overdrive power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.62:10
Description:
Overdrive power regulator short-circuit
Causes:
Overdrive power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.66:11
Description:
Overdrive power regulator R out of range
Causes:
Overdrive power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with tester and replace heaters if necessary. 5. Replace the sine-wave converter.
Code: 14.67:10
Description:
Overdrive power regulator OverTemp
Causes:
Overdrive power regulator OverTemp.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.68:10
Description:
Overdrive power regulator overvoltage or short-circuit
Causes:
Overdrive power regulator overvoltage or short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.69:10
Description:
Overdrive sine-wave error
Causes:
Overdrive power sine-wave error.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter.
Code: 14.71:10
Description:
Curing power regulator V null and no fault
Causes:
Curing power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.72:01
Description:
Curing power regulator V null and fault
Causes:
Curing power regulator V null and fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Resident Current Circuit Breakers. 4. Check the input voltage.
Code: 14.73:01
Description:
Curing power regulator V lower than 140
Causes:
Curing power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.74:01
Description:
Curing power regulator V lower than 180
Causes:
Curing power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.75:01
Description:
Curing power regulator V higher than Vmax
Causes:
Curing power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.76:11
Description:
Curing power regulator V could not be read
Causes:
Curing power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check cable connections. 3. Replace the control cables to the sine-wave converter.
Code: 14.80:10
Description:
Curing power regulator current not null
Causes:
Curing power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.81:10
Description:
Curing power regulator current too high
Causes:
Curing power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.82:10
Description:
Curing power regulator short-circuit
Causes:
Curing power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.83:11
Description:
Curing power regulator open circuit
Causes:
Curing power regulator open circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run Monitoring Sine-waves and Resistances diagnostic test. 3. Check the cable connections and heaters with a tester. 4. Check the curing module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the curing heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ¡¥Minimum Curing Power¡¦ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Curing Power to 0, and check whether the error remains. • Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 14.84:11
Description:
Curing power regulator Rtotal is nominal1
Causes:
Curing power regulator Rtotal is nominal1.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check intermediate heater connections to see if one of the resistors is disconnected. 3. Replace the curing heaters.
Code: 14.85:11
Description:
Curing power regulator Rtotal is nominal2
Causes:
Curing power regulator Rtotal is nominal2.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check intermediate heater connections to see if one of the resistors is disconnected. 3. Replace the curing heaters.
Code: 14.86:11
Description:
Curing power regulator R out of range
Causes:
Curing power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with tester and replace heaters if necessary. 5. Replace the sine-wave converter.
Description:
Main PCA electronics error
Causes:
The Main PCA has failed to respond.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 01.0:10
Description:
Main PCA hardware failure
Causes:
Main PCA hardware failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Main PCA.
Code: 01.1.03
Description:
PrintMech PCA electronics error
Causes:
The PrintMech PCA has failed to respond.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 01.1.10
Description:
PrintMech PCA hardware failure
Causes:
PrintMech PCA hardware failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.10:10
Description:
PrintMech PCA is faulty
Causes:
The PrintMech PCA is not disabling sine-wave converters when requested.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.11:10
Description:
PrintMech PCA is faulty
Causes:
The PrintMech PCA is not enabling sine-wave converters when requested.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the PrintMech PCA.
Code: 01.2:10
Description:
ISS Pre-Driver PCA communication failure
Causes:
Problem description: The ISS Pre-Driver PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the connections of the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) are correctly connected and not damaged. 3. Check with another set of ink cartridges, to ensure the error is not with the ink cartridges. 4. Replace the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) --> Page 388.
Code: 01.3:10
Description:
ISS Pre-Driver PCA communication failure
Causes:
The ISS Pre-Driver PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the connections of the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) are correctly connected and not damaged. 3. Check with another set of ink cartridges, to ensure the error is not with the ink cartridges. 4. Replace the ISS Pre-Driver PCA (Upper, Lower, and Adaptor) --> Page 388.
Code: 02.1:10
Description:
Problem with the Carriage PCA
Causes:
The Carriage PCA has failed to respond.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the Trailing Cable is not damaged. 3. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA, and Main PCA. 4. Replace the Carriage PCA.
Code: 02:10
Description:
Mechanical Carriage error
Causes:
Mechanical Carriage error.
Remedy:
Corrective action: 1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Carriage Assembly.
Code: 03.10:10
Description:
Extra 24 V PSU failure
Causes:
Extra 24 V PSU failure.
Remedy:
1. Switch the power off at the rear of the printer. 2. Disconnect all drying fans (not the array, the fans one by one). 3. Switch the printer on. 4. If the error persists, check that Secondary PSU cables are properly connected to PrintMech PCA and Main PSU. 5. If the error persists, replace the Extra 24 V PSU. 6. Connect the fans one by one until the error returns. Use the diagnostic test for the fans; it should switch them all on. 7. Replace the drying fan that caused the error. 8. Make sure that you test all of them: more than one may be faulty.
Code: 03:10
Description:
Power distribution failure
Causes:
The Power Supply Unit (PSU) may have failed.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. If the Power Supply Unit's blue LED is on, replace the PrintMech PCA. 3. Otherwise, replace the Power Supply Unit.
Code: 05.01:10
Description:
Formatter CPU fan stopped or burnt out
Causes:
Formatter CPU fan stopped or burnt out.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Formatter.
Code: 05:10
Description:
Formatter communication failure with ISS
Causes:
The Formatter is not communicating with the Ink Supply Station.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check that the Formatter to PrintMech PCA cable is correctly connected. 3. Replace the Formatter.
Code: 06.03
Description:
Main NVM communication failure
Causes:
The Main NVM is not responding.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Hard Disk Drive.
Code: 06.10
Description:
Main NVM communication failure
Causes:
The Main NVM is not responding.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Hard Disk Drive.
Code: 08.04
Description:
The Front Panel watchdog timer has expired
Causes:
The Front Panel watchdog timer has expired.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Upgrade the firmware.
Code: 08:04.1
Description:
ASSERT in Front Panel code
Causes:
ASSERT in Front Panel code.
Remedy:
1. Press Enter and continue. 2. Update the firmware.
Code: 08:08
Description:
ASSERT in Front Panel code
Causes:
ASSERT in Front Panel code.
Remedy:
Switch the power off at the rear of the printer, wait briefly, then switch it back on again.
Code: 08:11
Description:
A Front Panel application has died
Causes:
A Front Panel application has died.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the Front Panel.
Code: 11:10
Description:
Connection problem with the Trailing Cable
Causes:
The Trailing Cable does not seem to be connected.
Remedy:
1. Check that the Trailing Cable is not damaged. 2. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA, and Main PCA. 3. Replace the Ink Supply Tubes and Trailing Cable
Code: 14.31:10
Description:
Pinch Power regulator V null and no fault
Causes:
Pinch Power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.32:01
Description:
Pinch Power regulator V null and faulty
Causes:
Pinch Power regulator V null and faulty.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Residual Current Circuit Breakers. 4. Check the input voltage.
Code: 14.33:01
Description:
Pinch Power regulator V lower than 140
Causes:
Pinch Power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.34:01
Description:
Pinch Power regulator V lower than 180
Causes:
Pinch Power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.35:01
Description:
Pinch Power regulator V higher than Vmax
Causes:
Pinch Power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.36:11
Description:
Pinch Power regulator V could not be read
Causes:
Pinch Power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input cables. 3. Replace the control cables to the sine-wave converters.
Code: 14.40:10
Description:
Pinch Power regulator current not null
Causes:
Pinch Power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.41:10
Description:
Pinch Power regulator current too high
Causes:
Pinch Power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with a tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.42:10
Description:
Pinch Power regulator short-circuit
Causes:
Pinch Power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with a tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.43:11
Description:
Pinch Power Regulator open circuit
Causes:
Pinch Power Regulator open circuit. If the error appears in the middle of a print and recovers after cooling down, it could be caused by an abnormal increase in the drying module temperature leading one of the thermal switches to open. See System Errors 15.03:00 and 15.20:01 for more information.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections and heaters with a tester. 4. Check the drying module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches. • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the drying heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ¡¥Minimum Drying Power¡¦ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Drying Power to 0, and check whether the error remains. • Check that there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are not damaged and are connected. Replace any fans if required: Top cover fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 14.46:11
Description:
Pinch Power regulator R out of range
Causes:
Pinch Power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with a tester and replace heaters if necessary. 5. Replace the sine-wave converter.
Code: 14.47:10
Description:
Pinch Power regulator OverTemp
Causes:
Pinch Power regulator OverTemp.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.48:10
Description:
Pinch Power regulator overvoltage or short-circuit
Causes:
Pinch Power regulator overvoltage or short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.49:10
Description:
Pinch sine-wave converter failure
Causes:
Pinch sine-wave converter failure.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter.
Code: 14.51:10
Description:
Overdrive power regulator V null and no fault
Causes:
Overdrive power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.52:01
Description:
Overdrive power regulator V null and fault
Causes:
Overdrive power regulator V null and fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Residual Current Circuit Breakers. 4. Check the input voltage.
Code: 14.53:01
Description:
Overdrive power regulator V lower than 140
Causes:
Overdrive power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.54:01
Description:
Overdrive power regulator V lower than 180
Causes:
Overdrive power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.55:01
Description:
Overdrive power regulator V higher than Vmax
Causes:
Overdrive power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.56:11
Description:
Overdrive power regulator V could not be read
Causes:
Overdrive power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check cable connections. 3. Replace the control cables to the sine-wave converter.
Code: 14.60:10
Description:
Overdrive power regulator current not null
Causes:
Overdrive power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.61:10
Description:
Overdrive power regulator current too high
Causes:
Overdrive power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.62:10
Description:
Overdrive power regulator short-circuit
Causes:
Overdrive power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.66:11
Description:
Overdrive power regulator R out of range
Causes:
Overdrive power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with tester and replace heaters if necessary. 5. Replace the sine-wave converter.
Code: 14.67:10
Description:
Overdrive power regulator OverTemp
Causes:
Overdrive power regulator OverTemp.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.68:10
Description:
Overdrive power regulator overvoltage or short-circuit
Causes:
Overdrive power regulator overvoltage or short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check that the input voltage is within specifications. 5. Replace the sine-wave converter.
Code: 14.69:10
Description:
Overdrive sine-wave error
Causes:
Overdrive power sine-wave error.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter.
Code: 14.71:10
Description:
Curing power regulator V null and no fault
Causes:
Curing power regulator V null and no fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Replace the control cables to the sine-wave converter.
Code: 14.72:01
Description:
Curing power regulator V null and fault
Causes:
Curing power regulator V null and fault.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check the Resident Current Circuit Breakers. 4. Check the input voltage.
Code: 14.73:01
Description:
Curing power regulator V lower than 140
Causes:
Curing power regulator V lower than 140.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.74:01
Description:
Curing power regulator V lower than 180
Causes:
Curing power regulator V lower than 180.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.75:01
Description:
Curing power regulator V higher than Vmax
Causes:
Curing power regulator V higher than Vmax.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check the input voltage. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.76:11
Description:
Curing power regulator V could not be read
Causes:
Curing power regulator V could not be read.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check cable connections. 3. Replace the control cables to the sine-wave converter.
Code: 14.80:10
Description:
Curing power regulator current not null
Causes:
Curing power regulator current not null.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Replace the sine-wave converter. 3. Run the Monitoring Sine-waves and Resistances diagnostic test.
Code: 14.81:10
Description:
Curing power regulator current too high
Causes:
Curing power regulator current too high.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary (short-circuit). 4. Replace the sine-wave converter.
Code: 14.82:10
Description:
Curing power regulator short-circuit
Causes:
Curing power regulator short-circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run the Monitoring Sine-waves and Resistances diagnostic test. 3. Check heaters with tester and replace heaters if necessary. 4. Replace the sine-wave converter.
Code: 14.83:11
Description:
Curing power regulator open circuit
Causes:
Curing power regulator open circuit.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run Monitoring Sine-waves and Resistances diagnostic test. 3. Check the cable connections and heaters with a tester. 4. Check the curing module: • Ensure that the heaters do not touch the metal covers at the sides, close to the thermal switches • Remove the side covers. Ensure that the connections to the thermal switches are strong; tighten the nuts if necessary. In addition, ensure the cables are not peeled or in bad condition. 5. Replace the curing heaters if any of the above applies. Other possible causes: • The room temperature is too high or is outside the operational specification of the printer. Make sure there are no external sources of heat, such as strong lights, direct sunlight, or heaters. • This system error may be caused by a setting in the RIP being used by the customer. If the ¡¥Minimum Curing Power¡¦ setting in the RIP is too high, this can cause the system error to be triggered. Set the Minimum Curing Power to 0, and check whether the error remains. • Check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check that all the fans are functioning correctly. Check that the cables of the fans are undamaged and connected. Replace any fans if required: Top Cover Fans. Drying Fans. Curing Fans. See System Errors 15.03:00 and 15.20:01 for more information.
Code: 14.84:11
Description:
Curing power regulator Rtotal is nominal1
Causes:
Curing power regulator Rtotal is nominal1.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check intermediate heater connections to see if one of the resistors is disconnected. 3. Replace the curing heaters.
Code: 14.85:11
Description:
Curing power regulator Rtotal is nominal2
Causes:
Curing power regulator Rtotal is nominal2.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Check intermediate heater connections to see if one of the resistors is disconnected. 3. Replace the curing heaters.
Code: 14.86:11
Description:
Curing power regulator R out of range
Causes:
Curing power regulator R out of range.
Remedy:
1. Switch the power off at the rear of the printer, wait briefly, then switch it back on again. 2. Run Monitoring Sine-waves and Resistances diagnostic test. 3. Check cable connections. 4. Check heaters with tester and replace heaters if necessary. 5. Replace the sine-wave converter.
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