hp LaserJet M425 Pro常見故障代碼描述,英文手冊(cè)

更新時(shí)間：2025/2/1 17:47:30,view:152

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Code: 10.x000

Display:

10.x000 Supply Errorrror

Description:

The toner cartridge memory chip cannot be read or is missing. • 10.0000 = memory chip error • 10.1000 = memory chip is missing

Remedy:

Reinstall the toner cartridge. Turn the product off and then on. If the message persists, replace the toner cartridge.

Code: 13.0000

Display:

13.0000

Description:

Paper jam

Remedy:

Code: 20.0000

Display:

20.0000

Description:

Memory out

Remedy:

Code: 21.0000

Display:

21.0000

Description:

Page misfeed or mispick

Remedy:

Code: 41.2000

Display:

41.2000

Description:

Beam detect malfunction

Remedy:

Code: 41.3000

Display:

41.3000

Description:

Unexpected size

Remedy:

Code: 49

Display:

49 Error

Description:

The product experienced an internal error.

Remedy:

Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

Code: 50.0000

Display:

50.0000

Description:

Fuser error

Remedy:

Code: 50.1000

Display:

50.1000

Description:

Low fuser temperature error

Remedy:

Code: 50.2000

Display:

50.2000

Description:

Slow fuser error

Remedy:

Code: 50.3000

Display:

50.3000

Description:

High fuser temperature error

Remedy:

Code: 50.4000

Display:

50.4000

Description:

Fuser drive circuit error

Remedy:

Code: 50.7000

Display:

50.7000

Description:

Fuser open error. Low subthermistor fuser error. High subthermistor fuser error

Remedy:

Code: 50.x

Display:

50.x Fuser Error

Description:

The product has experienced an error with the fuser.

Remedy:

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

Code: 51.0000

Display:

51.0000

Description:

Beam detect or laser error

Remedy:

Code: 51.2000

Display:

51.2000

Description:

Black scanner laser error (inline devices only)

Remedy:

Code: 51.XX

Display:

51.XX Error

Description:

The product has experienced an internal hardware error.

Remedy:

Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.

Code: 52.0000

Display:

52.0000

Description:

Engine laser scanner error

Remedy:

Code: 54.0100

Display:

54.0100

Description:

Environmental sensor error

Remedy:

Verify that the DC controller connectors are firmly connected. If the error persists, replace the temperature/humidity sensor. If the error persists, replace the DC controller.

Code: 54.0600

Display:

54.0600

Description:

Density sensor error

Remedy:

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

Code: 54.1100

Display:

54.1100

Description:

Black density out of range

Remedy:

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

Code: 54.1200

Display:

54.1200

Description:

Black density measurement abnormality

Remedy:

Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

Code: 54.1400

Display:

54.1400

Description:

Color plane registration sensor error (inline devices only)

Remedy:

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

Code: 54.1501

Display:

54.1501

Description:

Cyan CPR pattern cannot be read

Remedy:

Code: 54.1502

Display:

54.1502

Description:

Magenta CPR pattern cannot be read

Remedy:

Code: 54.1503

Display:

54.1503

Description:

Yellow CPR pattern cannot be read

Remedy:

Code: 54.1599

Display:

54.1599

Description:

Black CPR pattern cannot be read

Remedy:

Code: 54.1800

Display:

54.1800

Description:

Black toner level sensor error

Remedy:

1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, replace the DC controller.

Code: 54.2100

Display:

54.2100

Description:

Beam detect (BD) error

Remedy:

If the error persists, replace the DC controller. If the error persists, replace the product.

Code: 54.2500

Display:

54.2500

Description:

Top-of-page sensor error

Remedy:

Verify that the DC controller connectors are firmly connected. If the error persists, replace the DC controller.

Code: 54.XX

Display:

54.XX Error

Description:

The product has experienced an error with one of the internal sensors.

Remedy:

Code: 55.3000

Display:

55.3000

Description:

Engine-formatter communication error

Remedy:

Code: 55.4000

Display:

55.4000

Description:

Engine communication timeout error

Remedy:

Code: 55.X

Display:

55.X Error

Description:

The product has experienced an internal error.

Remedy:

Code: 57

Display:

57 Fan Error

Description:

The product has experienced a problem with its internal fan.

Remedy:

Code: 57.0000

Display:

57.0000

Description:

Fan motor error

Remedy:

Code: 57.0600

Display:

57.0600

Description:

Fan motor error

Remedy:

Code: 59.X

Display:

59.X Error

Description:

The product has experienced a problem with one of the motors.

Remedy:

Code: 79

Display:

79 Error

Description:

The product has experienced an internal firmware error.

Remedy:

Code: 79

Display:

79 Service error

Description:

An incompatible DIMM is installed.

Remedy:

1. Turn the product power off. 2. Install a DIMM that the product supports. 3. Turn the product on. If the message persists, contact hp support. For a list of supported DIMMs, see the user guide.