hp Latex 3000常見故障代碼描述,英文手冊4
Code: 15.01.01:09, 15.01.02:09
Description:
Drying PCA 0X has lost scan axis encoder signal. Retry. If this doesn’t work, run subsystem diagnostics, and if problem is confirmed call your support representative.. A scan-axis problem has been detected with lamps on. The drying subsystem is disconnected for safety reasons.
Causes:
a. Scan-axis encoder problem b. Drying safety monitor hardware problems
Remedy:
1. Run scan-axis diagnostics. 2. Run drying diagnostics.
Code: 15.01.01:86, 15.01.02:86
Description:
Drying PCA 0X Dryer PCA ID issue. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
The PCA is not providing the correct ID.
Remedy:
1. Check connections. 2. Run drying diagnostics. 3. Replace the drying PCA. See Drying PCA.
Code: 15.01.01:94
Description:
Drying PCA 01 scan-axis timeout check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.01:95
Description:
Drying PCA 01 hardware supervisor check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.02:94
Description:
Drying PCA 02 scan-axis timeout check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.02:95
Description:
Drying PCA 02 hardware supervisor check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.02.01:01, 15.02.02:01
Description:
Bi-metal dryer 0X in error state. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Bi-metal not properly connected to PCA b. Temperature too high in drying module
Remedy:
1. Reconnect properly. 2. Check temperature module temperature. 3. Replace bi-metal.
Code: 15.03.01:01, 15.03.02:01
Description:
Drying fan array 0X in error state. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
At least one fan is not spinning (blocked or broken).
Remedy:
Search for the faulty fan and replace it.
Code: 15.03.01:42, 15.03.02:42
Description:
Drying fan array 0X current value too low. Reinitialize carriage to recover the system. Replace affected part.
Causes:
a. At least one fan is not connected to the fan harness. b. At least one fan is failing. c. A fan fuse is blown. d. There is an error in a pressure servo (incorrect PWM).
Remedy:
1. Visually inspect the fan array harness. 2. Replace the fuse. 3. Reset or restart the system.
Code: 15.06.01:01, 15.06.02:01
Description:
Drying PCA 0X lamps disabled. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Safety issue or wrong working condition detected. Typically this error will never show up alone, it is consequence of another error condition.
Remedy:
Run subsystem diagnostics to identify root cause.
Code: 15.07.01:01, 15.07.02:01
Description:
Drying PCA 0X relay error. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. There is a drying PCA power problem. b. One (or both) relays are in S.C. or GPIO is stuck in logical level 1. c. Some cable into the AC circuit is not connected. d. One (or both) is in O.C.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the drying PCA. See Drying PCA. 3. Replace the fuse. 4. Reconnect properly.
Code: 15.07.01:93
Description:
Drying PCA 01 relay check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Drying PCA relay failed
Remedy:
Check with diagnostics and replace the PCA if necessary. See Drying PCA.
Code: 15.07.02:93
Description:
Drying PCA 02 relay check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Drying PCA relay failed
Remedy:
Check with diagnostics and replace the PCA if necessary. See Drying PCA.
Code: 15.08.01:15
Description:
Drying PCA 01 fuse 1 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.08.02:15
Description:
Drying PCA 02 fuse 1 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA. See Drying PCA.
Code: 15.08.03:15
Description:
Drying PCA 01 fuse 2 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.08.04:15
Description:
Drying PCA 02 fuse 2 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.09.01:01
Description:
Drying PCA 01 substrate crash sensor 1. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 1 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.01:92
Description:
Substrate crash sensor 01 check failed. Reinitialize carriage to recover the system. If this doesn't work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Any obstacle in the carriage path b. Dirty or misplaced sensor c. Cabling problem d. Drying PCA problem
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Check that nothing is blocking the crash sensor. 3. Reboot in diagnostic mode and run crash sensor and drying diagnostics. 4. Check cable and fiber-optic ends.
Code: 15.09.02:01
Description:
Drying PCA 02 substrate crash sensor 1. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 1 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.02:92
Description:
Substrate crash sensor 02 check failed. Reinitialize carriage to recover the system. If this doesn't work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Any obstacle in the carriage path b. Dirty or misplaced sensor c. Cabling problem d. Drying PCA problem
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Check that nothing is blocking the crash sensor. 3. Reboot in diagnostic mode and run crash sensor and drying diagnostics. 4. Check cable and fiber-optic ends.
Code: 15.09.03:01
Description:
Drying PCA 03 substrate crash sensor 2. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 2 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.04:01
Description:
Drying PCA 04 substrate crash sensor 2. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 2 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 16.01.00:86
Description:
Voltage configuration out of range. contact your support representative to reset installation parameters.
Causes:
Voltage configuration is not correctly set.
Remedy:
Reconfigure the voltage.
Code: 16.01.01:01, 16.01.02:01
Description:
Curing module X error state. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
a. The curing module reports a failure and cannot be used. b. The curing PCA has failed. c. There is a problem with the curing PCA connections.
Remedy:
1. Check connections. 2. Run e-cabinet, e-box, and curing diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:02, 16.01.02:02
Description:
Curing module X temperature servo start failure. Retry, and if the problem persists call hp support and run diagnostic.
Causes:
a. Temperature sensor problem b. Curing PCA failure
Remedy:
1. Run curing diagnostics. 2. Check temperature sensor connections, and replace the sensor if necessary. 3. Replace the curing PCA.
Code: 16.01.01:03, 16.01.02:03
Description:
Curing module X firmware and hardware mismatch. Module disabled, substrate going under this module won't be cured. But if module is required to print, reinstall/upgrade printer firmware. If problem persists, call support.
Causes:
Current firmware version and curing module hardware version mismatch.
Remedy:
1. Update printer firmware. 2. Replace the curing PCA.
Code: 16.01.01:04, 16.01.02:04
Description:
Curing module X generic comms error Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
a. Printer cannot communicate with module b. Cabling problem or curing PCA problem
Remedy:
1. Check cabling. 2. Run e-cabinet and e-box diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:05, 16.01.02:05
Description:
Curing module X warm-up timeout module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing module cannot reach target temperature on time. b. Curing bar is not properly closed and latched. c. Curing module is not closed or has an internal failure (fan or resistor).
Remedy:
1. Check that the module is properly closed and sealed. 2. Run subsystem diagnostics. 3. Replace fan/resistor module.
Code: 16.01.01:09, 16.01.02:09
Description:
Curing module X: no PCA device detected. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support. The printer cannot detect the curing PCA.
Causes:
a. Curing PCA connection problem b. Curing PCA malfunction
Remedy:
1. Check connections. 2. Replace the curing PCA.
Code: 16.01.01:10, 16.01.02:10
Description:
Curing module X AC power out of range. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.. AC power to the module has been cut.
Causes:
a. Safety interlocks or emergency stops have been activated. Usually, if this happens, you will have another system error pointing to the safety element activated. b. ACB is down (then a couple of modules down). c. There has been an AC power cut or AC input tension out of range. d. A resistor has failed. e. A current-sensor PCA has failed.
Remedy:
1. Check that safety elements work properly. 2. Check that all ACBs are OK and in working position. 3. Check whether the customer has power cuts and input voltage problems. 4. Check resistor and replace if necessary. 5. Check PCA and replace if necessary. See Curing and vapor removal PCA.
Code: 16.01.01:41 ... 16.01.06:41
Description:
Curing module 0X overcurrent warning. contact your support representative to check input voltage configuration.
Causes:
a. Wrong configuration of AC input tension b. AC input tension out of range c. Resistor degradation
Remedy:
1. Check AC input tension and reconfigure the printer’s AC input configuration. 2. Check resistor and replace if necessary.
Code: 16.02.01:01, 16.02.02:01
Description:
Curing module X PCA error. Module disabled, substrate going under this module won't be cured. But if module is required to print, reinstall/upgrade printer firmware. If problem persists, call support.
Causes:
a. Curing PCA internal error b. Curing PCA malfunction
Remedy:
1. Reinstall or update the printer’s firmware. 2. Replace the curing PCA.
Code: 16.02.01:04, 16.02.02:04
Description:
Curing module X comm error between curing PCA and e-box. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA connection problem b. Curing PCA malfunction
Remedy:
1. Check connections. 2. Replace the curing PCA.
Code: 16.02.01:10, 16.02.02:10
Description:
Curing module X PCA DC supply error. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. DC power error b. Curing PCA problem c. Cabling problem d. Curing PCA power supply error
Remedy:
Replace any faulty part.
Code: 16.02.01:21, 16.02.02:21
Description:
Curing module X PCA temp too high. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.03.00:03
Description:
Curing bottom plate model not set or wrongly set in firmware. Contact your support representative.
Causes:
Curing bottom plate model or revision is not properly set in the printer.
Remedy:
Go to the diagnostic utilities in Print Care and run the set curing bottom plate diagnostic in order to set the right model and revision.
Code: 16.10.01:20 ... 16.10.06:20
Description:
Curing module X temperature channel 1 out of range (recirculation). Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.11.01:01 ... 16.11.06:01
Description:
Curing module X chamber 1 Temperature sensor failure Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
Temperature sensor problem
Remedy:
Replace the temperature sensor.
Code: 16.13.01:01 ... 16.13.06:01
Description:
Curing module X chamber 1 fan no spinning detected. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
Code: 16.14.01:15 ... 16.14.06:15
Description:
Curing module X chamber 1 open circuit detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA fuse blown b. Resistor failure c. Resistor cabling error d. Curing PCA failure (relay, triac, current sensor) e. Curing PCA firmware bug
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary. See Curing and vapor removal PCA. 3. Check the resistor and replace it if necessary.
Code: 16.15.01:01 ... 16.15.06:01
Description:
Curing module X resistor 1 failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA firmware bug b. Curing PCA failure (relay or triac)
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary.
Code: 16.20.01:20 ... 16.20.06:20
Description:
Curing module X temperature channel 2 out of range (recirculation). Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.21.01:01 ... 16.21.06:01
Description:
Curing module X chamber 2 temperature sensor failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
Replace temperature sensor.
Code: 16.23.01:01 ... 16.23.06:01
Description:
Curing module X chamber 2 fan no spinning detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
Code: 16.24.01:15 ... 16.24.06:15
Description:
Curing module X chamber 2 open circuit detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA fuse blown b. Resistor failure c. Resistor cabling error d. Curing PCA failure (relay, triac, current sensor) e. Curing PCA firmware bug
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary. See Curing and vapor removal PCA. 3. Check the resistor and replace it if necessary.
Code: 16.25.01:01 ... 16.25.06:01
Description:
Curing module X resistor 2 failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA firmware bug b. Curing PCA failure (relay or triac)
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary.
Code: 16.33.01:01 ... 16.33.06:01
Description:
Curing module X PCA fan no spinning detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
Description:
Drying PCA 0X has lost scan axis encoder signal. Retry. If this doesn’t work, run subsystem diagnostics, and if problem is confirmed call your support representative.. A scan-axis problem has been detected with lamps on. The drying subsystem is disconnected for safety reasons.
Causes:
a. Scan-axis encoder problem b. Drying safety monitor hardware problems
Remedy:
1. Run scan-axis diagnostics. 2. Run drying diagnostics.
Code: 15.01.01:86, 15.01.02:86
Description:
Drying PCA 0X Dryer PCA ID issue. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
The PCA is not providing the correct ID.
Remedy:
1. Check connections. 2. Run drying diagnostics. 3. Replace the drying PCA. See Drying PCA.
Code: 15.01.01:94
Description:
Drying PCA 01 scan-axis timeout check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.01:95
Description:
Drying PCA 01 hardware supervisor check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.02:94
Description:
Drying PCA 02 scan-axis timeout check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.01.02:95
Description:
Drying PCA 02 hardware supervisor check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Hardware timeout check failed.
Remedy:
1. Check that the AC/AC power supply works properly. 2. Replace the drying PCA. See Drying PCA.
Code: 15.02.01:01, 15.02.02:01
Description:
Bi-metal dryer 0X in error state. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Bi-metal not properly connected to PCA b. Temperature too high in drying module
Remedy:
1. Reconnect properly. 2. Check temperature module temperature. 3. Replace bi-metal.
Code: 15.03.01:01, 15.03.02:01
Description:
Drying fan array 0X in error state. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
At least one fan is not spinning (blocked or broken).
Remedy:
Search for the faulty fan and replace it.
Code: 15.03.01:42, 15.03.02:42
Description:
Drying fan array 0X current value too low. Reinitialize carriage to recover the system. Replace affected part.
Causes:
a. At least one fan is not connected to the fan harness. b. At least one fan is failing. c. A fan fuse is blown. d. There is an error in a pressure servo (incorrect PWM).
Remedy:
1. Visually inspect the fan array harness. 2. Replace the fuse. 3. Reset or restart the system.
Code: 15.06.01:01, 15.06.02:01
Description:
Drying PCA 0X lamps disabled. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Safety issue or wrong working condition detected. Typically this error will never show up alone, it is consequence of another error condition.
Remedy:
Run subsystem diagnostics to identify root cause.
Code: 15.07.01:01, 15.07.02:01
Description:
Drying PCA 0X relay error. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. There is a drying PCA power problem. b. One (or both) relays are in S.C. or GPIO is stuck in logical level 1. c. Some cable into the AC circuit is not connected. d. One (or both) is in O.C.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the drying PCA. See Drying PCA. 3. Replace the fuse. 4. Reconnect properly.
Code: 15.07.01:93
Description:
Drying PCA 01 relay check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Drying PCA relay failed
Remedy:
Check with diagnostics and replace the PCA if necessary. See Drying PCA.
Code: 15.07.02:93
Description:
Drying PCA 02 relay check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Drying PCA relay failed
Remedy:
Check with diagnostics and replace the PCA if necessary. See Drying PCA.
Code: 15.08.01:15
Description:
Drying PCA 01 fuse 1 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.08.02:15
Description:
Drying PCA 02 fuse 1 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA. See Drying PCA.
Code: 15.08.03:15
Description:
Drying PCA 01 fuse 2 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.08.04:15
Description:
Drying PCA 02 fuse 2 burnt. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
Fuse burnt out.
Remedy:
1. Run subsystem diagnostics to confirm the problem. 2. Replace the fuse. 3. Replace the drying PCA.
Code: 15.09.01:01
Description:
Drying PCA 01 substrate crash sensor 1. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 1 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.01:92
Description:
Substrate crash sensor 01 check failed. Reinitialize carriage to recover the system. If this doesn't work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Any obstacle in the carriage path b. Dirty or misplaced sensor c. Cabling problem d. Drying PCA problem
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Check that nothing is blocking the crash sensor. 3. Reboot in diagnostic mode and run crash sensor and drying diagnostics. 4. Check cable and fiber-optic ends.
Code: 15.09.02:01
Description:
Drying PCA 02 substrate crash sensor 1. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 1 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.02:92
Description:
Substrate crash sensor 02 check failed. Reinitialize carriage to recover the system. If this doesn't work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
Causes:
a. Any obstacle in the carriage path b. Dirty or misplaced sensor c. Cabling problem d. Drying PCA problem
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Check that nothing is blocking the crash sensor. 3. Reboot in diagnostic mode and run crash sensor and drying diagnostics. 4. Check cable and fiber-optic ends.
Code: 15.09.03:01
Description:
Drying PCA 03 substrate crash sensor 2. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 2 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 15.09.04:01
Description:
Drying PCA 04 substrate crash sensor 2. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative. Crash sensor 2 is detecting an obstacle.
Causes:
a. Printhead crash against the substrate b. Any obstacle in the carriage path c. Dirty sensor d. Faulty sensor
Remedy:
1. Check that the carriage can move freely without obstacles. 2. Clean the sensor. 3. Replace the sensor.
Code: 16.01.00:86
Description:
Voltage configuration out of range. contact your support representative to reset installation parameters.
Causes:
Voltage configuration is not correctly set.
Remedy:
Reconfigure the voltage.
Code: 16.01.01:01, 16.01.02:01
Description:
Curing module X error state. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
a. The curing module reports a failure and cannot be used. b. The curing PCA has failed. c. There is a problem with the curing PCA connections.
Remedy:
1. Check connections. 2. Run e-cabinet, e-box, and curing diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:02, 16.01.02:02
Description:
Curing module X temperature servo start failure. Retry, and if the problem persists call hp support and run diagnostic.
Causes:
a. Temperature sensor problem b. Curing PCA failure
Remedy:
1. Run curing diagnostics. 2. Check temperature sensor connections, and replace the sensor if necessary. 3. Replace the curing PCA.
Code: 16.01.01:03, 16.01.02:03
Description:
Curing module X firmware and hardware mismatch. Module disabled, substrate going under this module won't be cured. But if module is required to print, reinstall/upgrade printer firmware. If problem persists, call support.
Causes:
Current firmware version and curing module hardware version mismatch.
Remedy:
1. Update printer firmware. 2. Replace the curing PCA.
Code: 16.01.01:04, 16.01.02:04
Description:
Curing module X generic comms error Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
a. Printer cannot communicate with module b. Cabling problem or curing PCA problem
Remedy:
1. Check cabling. 2. Run e-cabinet and e-box diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:05, 16.01.02:05
Description:
Curing module X warm-up timeout module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing module cannot reach target temperature on time. b. Curing bar is not properly closed and latched. c. Curing module is not closed or has an internal failure (fan or resistor).
Remedy:
1. Check that the module is properly closed and sealed. 2. Run subsystem diagnostics. 3. Replace fan/resistor module.
Code: 16.01.01:09, 16.01.02:09
Description:
Curing module X: no PCA device detected. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support. The printer cannot detect the curing PCA.
Causes:
a. Curing PCA connection problem b. Curing PCA malfunction
Remedy:
1. Check connections. 2. Replace the curing PCA.
Code: 16.01.01:10, 16.01.02:10
Description:
Curing module X AC power out of range. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.. AC power to the module has been cut.
Causes:
a. Safety interlocks or emergency stops have been activated. Usually, if this happens, you will have another system error pointing to the safety element activated. b. ACB is down (then a couple of modules down). c. There has been an AC power cut or AC input tension out of range. d. A resistor has failed. e. A current-sensor PCA has failed.
Remedy:
1. Check that safety elements work properly. 2. Check that all ACBs are OK and in working position. 3. Check whether the customer has power cuts and input voltage problems. 4. Check resistor and replace if necessary. 5. Check PCA and replace if necessary. See Curing and vapor removal PCA.
Code: 16.01.01:41 ... 16.01.06:41
Description:
Curing module 0X overcurrent warning. contact your support representative to check input voltage configuration.
Causes:
a. Wrong configuration of AC input tension b. AC input tension out of range c. Resistor degradation
Remedy:
1. Check AC input tension and reconfigure the printer’s AC input configuration. 2. Check resistor and replace if necessary.
Code: 16.02.01:01, 16.02.02:01
Description:
Curing module X PCA error. Module disabled, substrate going under this module won't be cured. But if module is required to print, reinstall/upgrade printer firmware. If problem persists, call support.
Causes:
a. Curing PCA internal error b. Curing PCA malfunction
Remedy:
1. Reinstall or update the printer’s firmware. 2. Replace the curing PCA.
Code: 16.02.01:04, 16.02.02:04
Description:
Curing module X comm error between curing PCA and e-box. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA connection problem b. Curing PCA malfunction
Remedy:
1. Check connections. 2. Replace the curing PCA.
Code: 16.02.01:10, 16.02.02:10
Description:
Curing module X PCA DC supply error. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. DC power error b. Curing PCA problem c. Cabling problem d. Curing PCA power supply error
Remedy:
Replace any faulty part.
Code: 16.02.01:21, 16.02.02:21
Description:
Curing module X PCA temp too high. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.03.00:03
Description:
Curing bottom plate model not set or wrongly set in firmware. Contact your support representative.
Causes:
Curing bottom plate model or revision is not properly set in the printer.
Remedy:
Go to the diagnostic utilities in Print Care and run the set curing bottom plate diagnostic in order to set the right model and revision.
Code: 16.10.01:20 ... 16.10.06:20
Description:
Curing module X temperature channel 1 out of range (recirculation). Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.11.01:01 ... 16.11.06:01
Description:
Curing module X chamber 1 Temperature sensor failure Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
Temperature sensor problem
Remedy:
Replace the temperature sensor.
Code: 16.13.01:01 ... 16.13.06:01
Description:
Curing module X chamber 1 fan no spinning detected. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
Code: 16.14.01:15 ... 16.14.06:15
Description:
Curing module X chamber 1 open circuit detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA fuse blown b. Resistor failure c. Resistor cabling error d. Curing PCA failure (relay, triac, current sensor) e. Curing PCA firmware bug
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary. See Curing and vapor removal PCA. 3. Check the resistor and replace it if necessary.
Code: 16.15.01:01 ... 16.15.06:01
Description:
Curing module X resistor 1 failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA firmware bug b. Curing PCA failure (relay or triac)
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary.
Code: 16.20.01:20 ... 16.20.06:20
Description:
Curing module X temperature channel 2 out of range (recirculation). Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
1. Check the ambient temperature. 2. Check that the fans are working, and that the holes in the curing plate are not blocked. 3. Check the curing PCA.
Code: 16.21.01:01 ... 16.21.06:01
Description:
Curing module X chamber 2 temperature sensor failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Ambient temperature too high b. Not enough airflow in module c. Failure in temperature control
Remedy:
Replace temperature sensor.
Code: 16.23.01:01 ... 16.23.06:01
Description:
Curing module X chamber 2 fan no spinning detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
Code: 16.24.01:15 ... 16.24.06:15
Description:
Curing module X chamber 2 open circuit detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA fuse blown b. Resistor failure c. Resistor cabling error d. Curing PCA failure (relay, triac, current sensor) e. Curing PCA firmware bug
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary. See Curing and vapor removal PCA. 3. Check the resistor and replace it if necessary.
Code: 16.25.01:01 ... 16.25.06:01
Description:
Curing module X resistor 2 failure. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
a. Curing PCA firmware bug b. Curing PCA failure (relay or triac)
Remedy:
1. Reinstall or update the firmware. 2. Check the curing PCA and replace it if necessary.
Code: 16.33.01:01 ... 16.33.06:01
Description:
Curing module X PCA fan no spinning detected. Module disabled, substrate going under this module won't be cured. But, if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes:
The fan is not detected to be spinning. The problem could be the fan itself, the fan power, or the tachometer signal.
Remedy:
1. Check the fan connections. 2. Replace the fan.
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