hp Color LaserJet CM6049常見(jiàn)故障代碼描述,英文手冊(cè)3
更新時(shí)間：2025/3/7 23:39:58,view:148hp打印機(jī)HPColorLaserJetCM6049蘇州hp打印機(jī)售后服務(wù)中心客服熱線69616769，蘇州hp售后電話，hp售后網(wǎng)點(diǎn)，
Code: 41.X
Display:
41.X ERROR
Description:
A temporary printing error occurred.
Remedy:
Touch OK to clear the error. If the error is not cleared, turn the product off and then on.
Code: 48.01
Display:
48.01 Transfer unit error
Description:
The ITB top sensor malfunctioned.
Remedy:
Turn the product off and then on. Check the sensor and replace the ITB
Code: 49.XXXXX
Display:
49.XXXXX ERROR
Description:
A critical firmware error occurred.
Remedy:
Remove third-party products. Turn the product off and then on.
Code: 50.1
Display:
50.1 Fuser error
Description:
The fuser experienced a low-temperature error while printing or after it warmed up.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit. 6. Replace the thermopile
Code: 50.2
Display:
50.2 Fuser error
Description:
The fuser experienced a warm-up error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit. 5. Replace the thermopile
Code: 50.3
Display:
50.3 Fuser error
Description:
The fuser experienced a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit. 5. Replace the thermopiler supply unit.
Code: 50.4
Display:
50.4 Fuser error
Description:
There was an error with the fuser drive circuit.
Remedy:
1. Reconnect the connectors of the fuser control PCA (J305) and the DC controller PCA (J107). 2. If the product does not meet the power requirement of 40 to 70Hz frequency, the fuser temperature control will not work properly, which will cause a malfunction. 3. Check the low-voltage power supply unit for proper voltage. 4. Replace the fuser power supply unit.
Code: 50.5
Display:
50.5 Fuser error
Description:
The fuser experienced a type-mismatch error.
Remedy:
1. Ensure that the fuser is the correct voltage. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J303, J305), low-voltage power supply unit (J6), and the DC controller PCA (J102, J207). 4. Replace the fuser.
Code: 50.7
Display:
50.7 Fuser error
Description:
The fuser experienced a pressure-release mechanism error.
Remedy:
1. Reconnect the connectors of the fuser motor (J1720), fuser-unit home-position sensor (J1965), intermediate (J1964), and the DC controller PCA (J105, J121). 2. Test the fuser pressure-release sensor by performing the paper-path test or the manual sensor test in the Troubleshooting menu. 3. Check the sensor flag of the fuser pressure-release sensor. If the sensor flag is damaged, replace the fuser. 4. Check the inside gear on the product that drives the fuser. 5. Perform the fuser motor and fuser pressure-release motor component tests in the Troubleshooting menu. 6. Replace the fuser motor. 7. Replace the fuser
Code: 50.8
Display:
50.8 Fuser error
Description:
The fuser experienced a low-temperature error.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit.
Code: 50.9
Display:
50.9 Fuser error
Description:
The fuser experienced a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit.
Code: 50.A
Display:
50.A Fuser Error
Description:
There is a low-temperature error.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit.
Code: 50.B
Display:
50.B Fuser Error
Description:
There is a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit.
Code: 51.1Y
Display:
51.1Y Error
Description:
There is a beam detect error. • 51.10=black • 51.11=cyan • 51.12=magenta • 51.13=yellow
Remedy:
1. Turn the product off and then on. 2. Check the connectors on the laser scanner. 3. Replace the specific laser scanner.
Code: 51.2Y
Display:
51.2Y Error
Description:
There is a laser error.
• 51.20=black • 51.21=cyan • 51.22=magenta • 51.23=yellow
Remedy:
1. Turn the product off and then on. 2. Check the connectors on the laser scanner. 3. Replace the specific laser scanner.
Code: 52.00
Display:
52.00 Error
Description:
The scanner experienced a startup error.
Remedy:
1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan/black laser scanner unit or the yellow/magenta laser scanner unit.
Code: 52.10
Display:
52.10 Error
Description:
There is a laser scanner startup error.
Remedy:
Check the cyan/black laser scanner unit or the yellow/magenta laser scanner unit.
Code: 52.20
Display:
52.20 Error
Description:
The scanner experienced a rotational error.
Remedy:
1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan and black laserscanner assembly or the yellow and magenta laser-scanner assembly.
Code: 53.10.0X
Display:
53.10.0X Unsupported DIMM
Description:
An unsupported DIMM is installed.
Remedy:
Turn the product off, and then replace the DIMM that caused the error.
Code: 54.01
Display:
54.01 Error
Description:
The environmental sensor experienced an error.
Remedy:
1. Reconnect the connector of the DC controller PCA (J115). 2. Replace the environmental sensor.
Code: 54.15
Display:
54.15 Error
Description:
The yellow-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
Code: 54.16
Display:
54.16 Error
Description:
The magenta-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
Code: 54.17
Display:
54.17 Error
Description:
The cyan-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
Code: 54.18
Display:
54.18 Error
Description:
The black-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
Code: 55.00.YY
Display:
55.00.YY DC Controller Communication Error
Description:
The DC controller experienced a communication error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.01.YY
Display:
55.01.YY DC Controller Memory Error
Description:
There is an error with the DC controller memory.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.02.YY
Display:
55.02.YY Outgoing Parity Error
Description:
There is a DC controller outgoing parity error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.03.YY
Display:
55.03.YY No Engine Responsesupply unit.
Description:
DC controller no response error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.04.YY
Display:
55.04.YY Communications Timeout
Description:
There was a DC controller communications timeout.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.05
Display:
55.05 Error
Description:
An interruption occurred during a remote firmware update.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware. 3. Attempt the remote firmware update again.
Code: 56.01
Display:
56.01 - Illegal input
Description:
There was an illegal input.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware. 3. Attempt the remote firmware update again.
Code: 56.02
Display:
56.02 - Illegal output
Description:
There was an illegal output.
Remedy:
Turn the product off and then on.
Code: 57.01
Display:
57.01 Error
Description:
The VOC fan (FM4) experienced an error.
Remedy:
1. Reconnect the connectors of the VOC fan (J1921) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-4 and J103-6 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the VOC fan.
Code: 57.03
Display:
57.03 Error
Description:
The fuser cooling fan (FM2) experienced an error.
Remedy:
1. Reconnect the connectors of the fuser cooling fan (J1917) and the DC controller PCA (J132). 2. Measure the voltage between connectors J132-7 and J132-9 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-area cooling fan.
Code: 57.04
Display:
57.04 Error
Description:
The cartridge-area cooling fan (FM3) experienced an error.
Remedy:
1. Reconnect the connectors of the cartridge-area cooling fan (J1915) and the DC controller PCA (J132). 2. Measure the voltage between connectors J132-1 and J132-3 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-area cooling fan.
Code: 57.05
Display:
57.05 Error
Description:
The low-voltage power-supply cooling fan (FM5) experienced an error.
Remedy:
1. Reconnect the connectors of the lowvoltage power-supply cooling fan (J2), low-voltage power supply (J6), and the DC controller PCA (J102). 2. Measure the voltage between connectors J2-1 and J2-3 on the lowvoltage power-supply cooling fan right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the lowvoltage power-supply cooling fan.
Code: 57.06
Display:
57.06 Error
Description:
The cartridge-front-area cooling fan (FM6) experienced an error.
Remedy:
1. Reconnect the connectors of the cartridge-front-area cooling fan (J1934) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-1 and J103-3 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-front-area cooling fan.
Code: 57.07
Display:
57.07 Error
Description:
The laser/scanner-unit cooling fan (FM1) experienced an error.
Remedy:
1. Reconnect the connectors on the laser/ scanner unit cooling fan and the DC controller PCA. 2. Replace the laser/scanner unit cooling fan.
Code: 57.08
Display:
57.08 Error
Description:
The delivery-unit cooling fan (FM7) experienced an error.
Remedy:
1. Reconnect the connectors of the delivery-unit cooling fan (J1910) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-7 and J103-9 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the delivery-unit cooling fan.
Code: 57.09
Display:
57.09 Error
Description:
The scanner fan or control panel fan has failed.
Remedy:
1. Check if the scanner fan or control panel fan is running while the engine is running. You may be able to hear the fans. If not, perform a visual inspection. 2. If the fans are not running, determine if the lights on the CPB are on. If so, the connectors at the fan or at the scanner power supply may be disconnected. 3. If only one fan is not running, try switching the connectors at the power supply. If the failure follows the connection, the power supply may have failed. If the same fan fails regardless of the connection, replace the failed fan.
Code: 59.30
Display:
59.30 Error
Description:
The fuser motor experienced a startup error.
Remedy:
1. Perform the fuser motor component test in the Troubleshooting menu. 2. Reconnect the connectors of the fuser motor (J1711), intermediate (J1720), and the DC controller PCA (J105). 3. Replace the fuser motor.
Code: 59.40
Display:
59.40 Error
Description:
The fuser motor experienced a rotational error.
Remedy:
1. Perform the fuser motor component test in the Troubleshooting menu. 2. Reconnect the connectors of the fuser motor (J1711), intermediate (J1720), and the DC controller PCA (J105). 3. Replace the fuser motor.
Display:
41.X ERROR
Description:
A temporary printing error occurred.
Remedy:
Touch OK to clear the error. If the error is not cleared, turn the product off and then on.
Code: 48.01
Display:
48.01 Transfer unit error
Description:
The ITB top sensor malfunctioned.
Remedy:
Turn the product off and then on. Check the sensor and replace the ITB
Code: 49.XXXXX
Display:
49.XXXXX ERROR
Description:
A critical firmware error occurred.
Remedy:
Remove third-party products. Turn the product off and then on.
Code: 50.1
Display:
50.1 Fuser error
Description:
The fuser experienced a low-temperature error while printing or after it warmed up.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit. 6. Replace the thermopile
Code: 50.2
Display:
50.2 Fuser error
Description:
The fuser experienced a warm-up error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit. 5. Replace the thermopile
Code: 50.3
Display:
50.3 Fuser error
Description:
The fuser experienced a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the thermopile (J1990), fuser control PCA (J302, J305, J306, J309), and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit. 5. Replace the thermopiler supply unit.
Code: 50.4
Display:
50.4 Fuser error
Description:
There was an error with the fuser drive circuit.
Remedy:
1. Reconnect the connectors of the fuser control PCA (J305) and the DC controller PCA (J107). 2. If the product does not meet the power requirement of 40 to 70Hz frequency, the fuser temperature control will not work properly, which will cause a malfunction. 3. Check the low-voltage power supply unit for proper voltage. 4. Replace the fuser power supply unit.
Code: 50.5
Display:
50.5 Fuser error
Description:
The fuser experienced a type-mismatch error.
Remedy:
1. Ensure that the fuser is the correct voltage. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J303, J305), low-voltage power supply unit (J6), and the DC controller PCA (J102, J207). 4. Replace the fuser.
Code: 50.7
Display:
50.7 Fuser error
Description:
The fuser experienced a pressure-release mechanism error.
Remedy:
1. Reconnect the connectors of the fuser motor (J1720), fuser-unit home-position sensor (J1965), intermediate (J1964), and the DC controller PCA (J105, J121). 2. Test the fuser pressure-release sensor by performing the paper-path test or the manual sensor test in the Troubleshooting menu. 3. Check the sensor flag of the fuser pressure-release sensor. If the sensor flag is damaged, replace the fuser. 4. Check the inside gear on the product that drives the fuser. 5. Perform the fuser motor and fuser pressure-release motor component tests in the Troubleshooting menu. 6. Replace the fuser motor. 7. Replace the fuser
Code: 50.8
Display:
50.8 Fuser error
Description:
The fuser experienced a low-temperature error.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit.
Code: 50.9
Display:
50.9 Fuser error
Description:
The fuser experienced a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit.
Code: 50.A
Display:
50.A Fuser Error
Description:
There is a low-temperature error.
Remedy:
1. Remove any paper jams from the fuser area. 2. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 4. Replace the fuser. 5. Replace the fuser power supply unit.
Code: 50.B
Display:
50.B Fuser Error
Description:
There is a high-temperature error.
Remedy:
1. Reinstall the fuser. Check the connector (J1901) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 2. Reconnect the connectors of the fuser control PCA (J302, J303, J305) and the DC controller PCA (J107). 3. Replace the fuser. 4. Replace the fuser power supply unit.
Code: 51.1Y
Display:
51.1Y Error
Description:
There is a beam detect error. • 51.10=black • 51.11=cyan • 51.12=magenta • 51.13=yellow
Remedy:
1. Turn the product off and then on. 2. Check the connectors on the laser scanner. 3. Replace the specific laser scanner.
Code: 51.2Y
Display:
51.2Y Error
Description:
There is a laser error.
• 51.20=black • 51.21=cyan • 51.22=magenta • 51.23=yellow
Remedy:
1. Turn the product off and then on. 2. Check the connectors on the laser scanner. 3. Replace the specific laser scanner.
Code: 52.00
Display:
52.00 Error
Description:
The scanner experienced a startup error.
Remedy:
1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan/black laser scanner unit or the yellow/magenta laser scanner unit.
Code: 52.10
Display:
52.10 Error
Description:
There is a laser scanner startup error.
Remedy:
Check the cyan/black laser scanner unit or the yellow/magenta laser scanner unit.
Code: 52.20
Display:
52.20 Error
Description:
The scanner experienced a rotational error.
Remedy:
1. Perform the laser scanner component tests in the Troubleshooting menu. 2. Depending on the test results, perform one of the following steps: • If the cyan or black component tests showed a startup failure, reconnect the connectors of the cyan/black scanner motor (J1702) and the DC controller PCA (J129). • If the yellow or magenta component tests showed a startup failure, reconnect the connectors of the yellow/magenta scanner motor (J1701) and the DC controller PCA (J129). 3. Replace the cyan and black laserscanner assembly or the yellow and magenta laser-scanner assembly.
Code: 53.10.0X
Display:
53.10.0X Unsupported DIMM
Description:
An unsupported DIMM is installed.
Remedy:
Turn the product off, and then replace the DIMM that caused the error.
Code: 54.01
Display:
54.01 Error
Description:
The environmental sensor experienced an error.
Remedy:
1. Reconnect the connector of the DC controller PCA (J115). 2. Replace the environmental sensor.
Code: 54.15
Display:
54.15 Error
Description:
The yellow-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
Code: 54.16
Display:
54.16 Error
Description:
The magenta-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (yellow and magenta). 2. Replace the print-cartridge interface PCA (yellow and magenta).
Code: 54.17
Display:
54.17 Error
Description:
The cyan-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
Code: 54.18
Display:
54.18 Error
Description:
The black-toner-level sensor experienced an error.
Remedy:
1. Reconnect the connectors of the printcartridge interface PCA (cyan and black). 2. Replace the print-cartridge interface PCA (cyan and black).
Code: 55.00.YY
Display:
55.00.YY DC Controller Communication Error
Description:
The DC controller experienced a communication error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.01.YY
Display:
55.01.YY DC Controller Memory Error
Description:
There is an error with the DC controller memory.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.02.YY
Display:
55.02.YY Outgoing Parity Error
Description:
There is a DC controller outgoing parity error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.03.YY
Display:
55.03.YY No Engine Responsesupply unit.
Description:
DC controller no response error.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.04.YY
Display:
55.04.YY Communications Timeout
Description:
There was a DC controller communications timeout.
Remedy:
1. Turn the product off and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. Replace the DC controller.
Code: 55.05
Display:
55.05 Error
Description:
An interruption occurred during a remote firmware update.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware. 3. Attempt the remote firmware update again.
Code: 56.01
Display:
56.01 - Illegal input
Description:
There was an illegal input.
Remedy:
1. Turn the product off and then on. 2. Remove any third-party hardware. 3. Attempt the remote firmware update again.
Code: 56.02
Display:
56.02 - Illegal output
Description:
There was an illegal output.
Remedy:
Turn the product off and then on.
Code: 57.01
Display:
57.01 Error
Description:
The VOC fan (FM4) experienced an error.
Remedy:
1. Reconnect the connectors of the VOC fan (J1921) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-4 and J103-6 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the VOC fan.
Code: 57.03
Display:
57.03 Error
Description:
The fuser cooling fan (FM2) experienced an error.
Remedy:
1. Reconnect the connectors of the fuser cooling fan (J1917) and the DC controller PCA (J132). 2. Measure the voltage between connectors J132-7 and J132-9 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-area cooling fan.
Code: 57.04
Display:
57.04 Error
Description:
The cartridge-area cooling fan (FM3) experienced an error.
Remedy:
1. Reconnect the connectors of the cartridge-area cooling fan (J1915) and the DC controller PCA (J132). 2. Measure the voltage between connectors J132-1 and J132-3 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-area cooling fan.
Code: 57.05
Display:
57.05 Error
Description:
The low-voltage power-supply cooling fan (FM5) experienced an error.
Remedy:
1. Reconnect the connectors of the lowvoltage power-supply cooling fan (J2), low-voltage power supply (J6), and the DC controller PCA (J102). 2. Measure the voltage between connectors J2-1 and J2-3 on the lowvoltage power-supply cooling fan right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the lowvoltage power-supply cooling fan.
Code: 57.06
Display:
57.06 Error
Description:
The cartridge-front-area cooling fan (FM6) experienced an error.
Remedy:
1. Reconnect the connectors of the cartridge-front-area cooling fan (J1934) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-1 and J103-3 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the cartridge-front-area cooling fan.
Code: 57.07
Display:
57.07 Error
Description:
The laser/scanner-unit cooling fan (FM1) experienced an error.
Remedy:
1. Reconnect the connectors on the laser/ scanner unit cooling fan and the DC controller PCA. 2. Replace the laser/scanner unit cooling fan.
Code: 57.08
Display:
57.08 Error
Description:
The delivery-unit cooling fan (FM7) experienced an error.
Remedy:
1. Reconnect the connectors of the delivery-unit cooling fan (J1910) and the DC controller PCA (J103). 2. Measure the voltage between connectors J103-7 and J103-9 on the DC controller PCA right after the product is turned on. If the voltage changes from 0V to approximately 24V, replace the delivery-unit cooling fan.
Code: 57.09
Display:
57.09 Error
Description:
The scanner fan or control panel fan has failed.
Remedy:
1. Check if the scanner fan or control panel fan is running while the engine is running. You may be able to hear the fans. If not, perform a visual inspection. 2. If the fans are not running, determine if the lights on the CPB are on. If so, the connectors at the fan or at the scanner power supply may be disconnected. 3. If only one fan is not running, try switching the connectors at the power supply. If the failure follows the connection, the power supply may have failed. If the same fan fails regardless of the connection, replace the failed fan.
Code: 59.30
Display:
59.30 Error
Description:
The fuser motor experienced a startup error.
Remedy:
1. Perform the fuser motor component test in the Troubleshooting menu. 2. Reconnect the connectors of the fuser motor (J1711), intermediate (J1720), and the DC controller PCA (J105). 3. Replace the fuser motor.
Code: 59.40
Display:
59.40 Error
Description:
The fuser motor experienced a rotational error.
Remedy:
1. Perform the fuser motor component test in the Troubleshooting menu. 2. Reconnect the connectors of the fuser motor (J1711), intermediate (J1720), and the DC controller PCA (J105). 3. Replace the fuser motor.
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