hp Color LaserJet 2840常見故障代碼描述,英文手冊(cè)
更新時(shí)間：2024/10/29 8:03:58,view:151hp打印機(jī)HPColorLaserJet2840蘇州hp打印機(jī)售后服務(wù)中心客服熱線69616769，蘇州hp售后電話，hp售后網(wǎng)點(diǎn)，維修視頻
Code: -
Display:
Engine error
Description:
The device has experienced an engine error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Code: -
Display:
Sensor error
Description:
The device has experienced an internal sensor error (most likely, the top-of-page sensor).
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, check the top-of-page sensor. If the error persists, replace the DC controller.
Code: 50.x
Display:
50.x Fuser Error
Description:
The device has experienced an internal hardware error.
Remedy:
Turn off the device, and then disconnect the power cord. Remove the fuser, and then wait at least 20 minutes. Reinstall the fuser, turn on the device, and then wait for the device to initialize. CAUTION The parts on the internal surface of the fuser are very hot. To avoid burning yourself, do not touch those parts. Perform the heating-element check. If the error persists, replace the fuser assembly. See Replacing the fuser assembly. If, after replacing the fuser assembly, the error persists, replace the power supply.
Code: 51
Display:
51 Laser Error
Description:
The device has experienced an internal hardware error.
Remedy:
switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the laser/ scanner assembly.
Code: 52
Display:
52 Scanner Error
Description:
The device has experienced an internal hardware error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the scanning assembly.
Code: 54.2
Display:
54.2
Description:
The device has experienced an internal hardware error.
Carousel rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the carousel drive motor. If the error persists, replace the DC controller. If the error still persists, inspect or replace the engaging detection flag.
Code: 55.1
Display:
55.1
Description:
The device has experienced an internal hardware error.
DC controller Memory Error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the DC controller
Code: 57
Display:
57 Fan Error Turn off then on
Description:
The device has experienced a problem with its internal fan.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the fan. If the error still persists, replace the DC controller.
Code: 59.16
Display:
59.16
Description:
The device has experienced an internal hardware error.
Main Motor rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, replace the DC controller. If the error still persists, replace the main motor.
Code: 59.192
Display:
59.192
Description:
The device has experienced an internal hardware error.
Developer Motor rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, replace the DC controller. If the error still persists, replace the developer motor.
Code: 59.4
Display:
59.4
Description:
The device has experienced an internal hardware error.
Fuser motor error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Verify that the fuser is seated completely. If the error persists, replace the fuser motor. If the error still persists, replace the DC controller
Code: 59.99
Display:
59.99
Description:
The device has experienced an internal hardware error.
T2 Clutch error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, remove the imaging drum and check the clutch. If the error persists, replace the T2 clutch. If the error still persists, replace the DC controller
Code: 79
Display:
79 Error Turn off then on
Description:
The device has experienced an internal firmware error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If you have recently installed a memory DIMM in the device, turn off the device, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the device. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, upgrade the firmware. If the error persists, replace the formatter.
Display:
Engine error
Description:
The device has experienced an engine error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Code: -
Display:
Sensor error
Description:
The device has experienced an internal sensor error (most likely, the top-of-page sensor).
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, check the top-of-page sensor. If the error persists, replace the DC controller.
Code: 50.x
Display:
50.x Fuser Error
Description:
The device has experienced an internal hardware error.
Remedy:
Turn off the device, and then disconnect the power cord. Remove the fuser, and then wait at least 20 minutes. Reinstall the fuser, turn on the device, and then wait for the device to initialize. CAUTION The parts on the internal surface of the fuser are very hot. To avoid burning yourself, do not touch those parts. Perform the heating-element check. If the error persists, replace the fuser assembly. See Replacing the fuser assembly. If, after replacing the fuser assembly, the error persists, replace the power supply.
Code: 51
Display:
51 Laser Error
Description:
The device has experienced an internal hardware error.
Remedy:
switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the laser/ scanner assembly.
Code: 52
Display:
52 Scanner Error
Description:
The device has experienced an internal hardware error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the scanning assembly.
Code: 54.2
Display:
54.2
Description:
The device has experienced an internal hardware error.
Carousel rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the carousel drive motor. If the error persists, replace the DC controller. If the error still persists, inspect or replace the engaging detection flag.
Code: 55.1
Display:
55.1
Description:
The device has experienced an internal hardware error.
DC controller Memory Error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Replace the DC controller
Code: 57
Display:
57 Fan Error Turn off then on
Description:
The device has experienced a problem with its internal fan.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If the error persists, replace the fan. If the error still persists, replace the DC controller.
Code: 59.16
Display:
59.16
Description:
The device has experienced an internal hardware error.
Main Motor rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, replace the DC controller. If the error still persists, replace the main motor.
Code: 59.192
Display:
59.192
Description:
The device has experienced an internal hardware error.
Developer Motor rotation error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, replace the DC controller. If the error still persists, replace the developer motor.
Code: 59.4
Display:
59.4
Description:
The device has experienced an internal hardware error.
Fuser motor error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Verify that the fuser is seated completely. If the error persists, replace the fuser motor. If the error still persists, replace the DC controller
Code: 59.99
Display:
59.99
Description:
The device has experienced an internal hardware error.
T2 Clutch error
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
Check the cable connections to the DC controller. If the error persists, remove the imaging drum and check the clutch. If the error persists, replace the T2 clutch. If the error still persists, replace the DC controller
Code: 79
Display:
79 Error Turn off then on
Description:
The device has experienced an internal firmware error.
Remedy:
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If you have recently installed a memory DIMM in the device, turn off the device, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the device. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, upgrade the firmware. If the error persists, replace the formatter.
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