Sharp ARC360P常見故障代碼描述,英文手冊(cè)1
Code: -
Display:
Replace fuser
Description:
Fuser counter exceeded life.
Causes:
1) Is error message displayed? 2) Was fuser unit just replaced?
Remedy:
Check fuser unit life. Replace fuser immediately or at next maintenance.
Code: -
Display:
Paper in * tray nearly empty
Description:
Paper near end detected.
Causes:
Are only few papers remaining in tray? (approx. 30 sheets or less)
Remedy:
Refill paper. Check paper near end sensor.
Code: -
Display:
Disk operation error
Description:
Cannot write in HDD.
Causes:
Is faulty operation being applied?
Remedy:
Check manual operation. HDD abnormality. Replace HDD.
Code: 001 ... 011
Display:
Service Call 001: Error - 011: Error
Description:
CPU Exception
Causes:
Does error display reappear? Does error display reappear?
Remedy:
Turn power OFF and ON. Replace TIG board. (Replace EEPROM)
Code: 020
Display:
Service Call 020: Error
Description:
CU ROM Hash Check Error 1
Causes:
Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM?
Remedy:
Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM)
Code: 030
Display:
Service Call 030: Error
Description:
CU Slot1 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 031
Display:
Service Call 031: Error
Description:
CU Slot2 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 032
Display:
Service Call 032: Error
Description:
CU Slot3 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 035
Display:
Service Call 035: Error
Description:
Slot1 RAM Spec Error. The CU RAM Slot1 DIMM specification is not supported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 036
Display:
Service Call 036: Error
Description:
Slot2 RAM Spec Error. The CU RAM Slot2 DIMM specification is not supported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 037
Display:
Service Call 037: Error
Description:
Slot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 040
Display:
Service Call 040: Error
Description:
CU EEPROM Error
Causes:
Is error recovered by replacing EEPROM on CU board?
Remedy:
Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM)
Code: 041
Display:
Service Call 041: Error
Description:
CU Flash Error Flash ROM error on CU board.
Causes:
Does error display reappear?
Remedy:
Replace TIG board. (Replace EEPROM.)
Code: 042, 043, 044
Display:
Service Call 042: Error - 044: Error
Description:
Flash File SYSTEM Error
Causes:
Failed access to Flash set directly on CU board.
Remedy:
Press 0, 3, 5, 6 to turn power ON, release buttons when [FLASH FORMAT] appears, wait until [ON-LINE] (2sec) and replace TIG board if symptom does not change.
Code: 048
Display:
Service Call 048: Error
Description:
CU ROM for PSPCL was set in Non-PS device.
Causes:
Is proper program ROM set?
Remedy:
Replace program ROM DIMM. Replace with proper program ROM DIMM.
Code: 049
Display:
Service Call 049: Error
Description:
CU type mismatch CU ROM does not match with the device.
Causes:
Is proper program ROM set?
Remedy:
Replace program ROM DIMM. Replace with proper program ROM DIMM.
Code: 050
Display:
Service Call 050: Error
Description:
Operater Panel Error
Causes:
Does error display reappear?
Remedy:
Refer to no LCD display flow chart.
Code: 051
Display:
Service Call 051: Error
Description:
CU Fan Error Abnormal CPU cooling fan on CU board.
Causes:
Is connector set properly on CU board? Is error recovered by replacing fan?
Remedy:
Connect properly. Replace fan. Replace TIG board. (Replace EEPROM.)
Code: 063
Display:
Service Call 063: Error
Description:
Network comm. Error Abnormal H/W I/F between CU-NIC.
Causes:
Is network board set properly? Is error recovered by replacing network board?
Remedy:
Set properly. Replace Network. Replace TIG board. (Replace EEPROM.)
Code: 065
Display:
Service Call 065: Error
Description:
NIC Combination Error
Causes:
Is proper Network board for the model set?
Remedy:
Replace NIC card. Replace with proper Network board (MLETB11, etc.).
Code: 070
Display:
Service Call 070: Error
Description:
CANT_HAPPEN PS firmware fault detected.
Causes:
Confirm that error is recovered by turning power OFF/ON.
Remedy:
Replace TIG board. (Replace EEPROM.)
Code: 072
Display:
Service Call 072: Error
Description:
Engine communication error I/F error between PU-CU.
Causes:
Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:
Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.
Code: 073, 074, 075
Display:
Service Call 073: Error - 075: Error
Description:
Video overrun detect
Causes:
Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:
Set properly. Replace TIG board. (Replace EEPROM.)
Code: 102
Display:
Service Call 102: Error
Description:
Error in engine RAM read/write detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 103
Display:
Service Call 103: Error
Description:
Error in engine SRAM read/write detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 104
Display:
Service Call 104: Error
Description:
Error in engine EEPROM check total detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 105
Display:
Service Call 105: Error
Description:
EEPROM not detected at power ON.
Causes:
Does EEPROM exist? Does error reoccur?
Remedy:
Check for EEPROM and set if not found. Replace engine control board.
Code: 106
Display:
Service Call 106: Error
Description:
Error in engine control logic detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 107
Display:
Service Call 107: Error
Description:
Engine ROM check sum error.
Causes:
Does error reoccur? Is error recovered by reloading PU F/W?
Remedy:
Reload PU I/F. Replace engine control board.
Code: 110 ... 116
Display:
Service Call 110: Error - 116: Error 110: Envelope Feeder 111: Duplex unit 112: 2nd Tray 113: 3rd Tray 114: 4th Tray 115: 5th Tray 116: Finisher
Description:
Option unit for different model detected.
Causes:
Is a proper option unit for the printer set?
Remedy:
Set proper option unit. Check connections and turn power ON. If error is not recovered, replace the unit.
Code: 120
Display:
Service Call 120: Error
Description:
PU unit fan motor error.
Causes:
1) Is fan in PU unit operating? 2) Error reoccurs after replacing fan motor.
Remedy:
Replace fan motor. Replace engine control board. Replace engine control board.
Code: 121
Display:
Service Call 121: Error
Description:
High-voltage power supply I/F error.
Causes:
Is cable between PU board andhighvoltage power LSI connected properly?
Remedy:
Connect properly. Replace high-voltage power supply. Check improper connections for high-voltage.
Code: 122
Display:
Service Call 122: Error
Description:
Low-voltage power supply fan error. Low-voltage power supply temperature error.
Causes:
1) Is fan in low-voltage power supply unit operating? 2) Error reoccurs after replacing fan motor.
Remedy:
Replace fan motor. Replace low-voltage power supply. Replace low-voltage power supply.
Code: 123
Display:
Service Call 123: Error
Description:
Improper environment humidity detected by sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace humidity sensor.
Code: 124
Display:
Service Call 124: Error
Description:
Improper environment temperature detected by sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace humidity sensor.
Code: 125
Display:
Service Call 125: Error
Description:
Error detected at MT home position.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace MT.
Code: 126
Display:
Turn power OFF and wait 126: Dew error
Description:
Sensor dew error.
Causes:
Sensor dew error detected.
Remedy:
Turn ON power after a while.
Code: 130
Display:
Service Call 130: Error
Description:
Temperature rise detected at LED head.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Leave alone for 30 min. Turn power OFF. Leave for 30 min., then turn power ON. Replace LED head.
Code: 131 .. 134
Display:
Service Call 131: Y Head 132: M Head 133: C Head 134: K Head
Description:
Same unit not detected upon power ON or opening cover.
Causes:
1) Is error message displayed? 2) Is LED head properly set? 3) Does error reoccur?
Remedy:
Confirm that LED head is set properly. Turn power ON again. Replace LED head assembly.
Code: 140 ... 143
Display:
Service Call 140: Y ID 141: M ID 142: C ID 143: K ID
Description:
Error detected at proper ID position.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn power ON again. Replace drum assembly.
Code: 150 ... 153
Display:
Service Call 150: Y 151: M 152: C 153: K
Description:
When a fuse could not be disconnected in the ID unit.
Causes:
Is ID unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 154
Display:
Service Call 154: Error
Description:
When belt unit fuse cannot be disconnected.
Causes:
Is belt unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 155
Display:
Service Call 155: Error
Description:
When fuser unit fuse cannot be disconnected.
Causes:
Is fuser unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 160 ... 163
Display:
Service Call 160: Y Toner 161: M Toner 162: C Toner 163: K Toner
Description:
Error detected by toner sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Replace toner sensor or assembly (Y71-PWB). Same as above.
Code: 170 ... 175
Display:
Service Call 170: Error 171: Error 174: Error 175: Error
Description:
Short circuit in fuser thermistor or open detected (high temp. or low temp.)
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.
Code: 172, 176
Display:
Service Call 172: Error 176: Error
Description:
Thermistor indicates high-temperature error.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.
Display:
Replace fuser
Description:
Fuser counter exceeded life.
Causes:
1) Is error message displayed? 2) Was fuser unit just replaced?
Remedy:
Check fuser unit life. Replace fuser immediately or at next maintenance.
Code: -
Display:
Paper in * tray nearly empty
Description:
Paper near end detected.
Causes:
Are only few papers remaining in tray? (approx. 30 sheets or less)
Remedy:
Refill paper. Check paper near end sensor.
Code: -
Display:
Disk operation error
Description:
Cannot write in HDD.
Causes:
Is faulty operation being applied?
Remedy:
Check manual operation. HDD abnormality. Replace HDD.
Code: 001 ... 011
Display:
Service Call 001: Error - 011: Error
Description:
CPU Exception
Causes:
Does error display reappear? Does error display reappear?
Remedy:
Turn power OFF and ON. Replace TIG board. (Replace EEPROM)
Code: 020
Display:
Service Call 020: Error
Description:
CU ROM Hash Check Error 1
Causes:
Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM?
Remedy:
Reset program ROM DIMM. Replace program ROM DIMM. Replace TIG board. (Replace EEPROM)
Code: 030
Display:
Service Call 030: Error
Description:
CU Slot1 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 031
Display:
Service Call 031: Error
Description:
CU Slot2 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 032
Display:
Service Call 032: Error
Description:
CU Slot3 DIMM RAM Check Error
Causes:
Is subject RAM DIMM set properly? Is error recovered by replacing subject ROM DIMM?
Remedy:
Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 035
Display:
Service Call 035: Error
Description:
Slot1 RAM Spec Error. The CU RAM Slot1 DIMM specification is not supported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 036
Display:
Service Call 036: Error
Description:
Slot2 RAM Spec Error. The CU RAM Slot2 DIMM specification is not supported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 037
Display:
Service Call 037: Error
Description:
Slot3 RAM Spec Error. The CU RAM Slot3 DIMM specification is notsupported.
Causes:
Is RAM DIMM genuine? Is subject RAM DIMM gap setting proper? Is error recovered by replacing subject ROM DIMM?
Remedy:
Use genuine RAM DIMM. Reset subject RAM DIMM. Replace RAM DIMM. Replace TIG board. (Replace EEPROM)
Code: 040
Display:
Service Call 040: Error
Description:
CU EEPROM Error
Causes:
Is error recovered by replacing EEPROM on CU board?
Remedy:
Replace EEPROM. (Recover user environment.) Replace TIG board. (Replace EEPROM)
Code: 041
Display:
Service Call 041: Error
Description:
CU Flash Error Flash ROM error on CU board.
Causes:
Does error display reappear?
Remedy:
Replace TIG board. (Replace EEPROM.)
Code: 042, 043, 044
Display:
Service Call 042: Error - 044: Error
Description:
Flash File SYSTEM Error
Causes:
Failed access to Flash set directly on CU board.
Remedy:
Press 0, 3, 5, 6 to turn power ON, release buttons when [FLASH FORMAT] appears, wait until [ON-LINE] (2sec) and replace TIG board if symptom does not change.
Code: 048
Display:
Service Call 048: Error
Description:
CU ROM for PSPCL was set in Non-PS device.
Causes:
Is proper program ROM set?
Remedy:
Replace program ROM DIMM. Replace with proper program ROM DIMM.
Code: 049
Display:
Service Call 049: Error
Description:
CU type mismatch CU ROM does not match with the device.
Causes:
Is proper program ROM set?
Remedy:
Replace program ROM DIMM. Replace with proper program ROM DIMM.
Code: 050
Display:
Service Call 050: Error
Description:
Operater Panel Error
Causes:
Does error display reappear?
Remedy:
Refer to no LCD display flow chart.
Code: 051
Display:
Service Call 051: Error
Description:
CU Fan Error Abnormal CPU cooling fan on CU board.
Causes:
Is connector set properly on CU board? Is error recovered by replacing fan?
Remedy:
Connect properly. Replace fan. Replace TIG board. (Replace EEPROM.)
Code: 063
Display:
Service Call 063: Error
Description:
Network comm. Error Abnormal H/W I/F between CU-NIC.
Causes:
Is network board set properly? Is error recovered by replacing network board?
Remedy:
Set properly. Replace Network. Replace TIG board. (Replace EEPROM.)
Code: 065
Display:
Service Call 065: Error
Description:
NIC Combination Error
Causes:
Is proper Network board for the model set?
Remedy:
Replace NIC card. Replace with proper Network board (MLETB11, etc.).
Code: 070
Display:
Service Call 070: Error
Description:
CANT_HAPPEN PS firmware fault detected.
Causes:
Confirm that error is recovered by turning power OFF/ON.
Remedy:
Replace TIG board. (Replace EEPROM.)
Code: 072
Display:
Service Call 072: Error
Description:
Engine communication error I/F error between PU-CU.
Causes:
Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:
Set properly. Replace TIG board. (Replace EEPROM.) Replace PU board.
Code: 073, 074, 075
Display:
Service Call 073: Error - 075: Error
Description:
Video overrun detect
Causes:
Is CU assembly set properly? Is error recovered by replacing TIG board?
Remedy:
Set properly. Replace TIG board. (Replace EEPROM.)
Code: 102
Display:
Service Call 102: Error
Description:
Error in engine RAM read/write detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 103
Display:
Service Call 103: Error
Description:
Error in engine SRAM read/write detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 104
Display:
Service Call 104: Error
Description:
Error in engine EEPROM check total detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 105
Display:
Service Call 105: Error
Description:
EEPROM not detected at power ON.
Causes:
Does EEPROM exist? Does error reoccur?
Remedy:
Check for EEPROM and set if not found. Replace engine control board.
Code: 106
Display:
Service Call 106: Error
Description:
Error in engine control logic detected at power ON.
Causes:
Does error reoccur?
Remedy:
Replace engine control board.
Code: 107
Display:
Service Call 107: Error
Description:
Engine ROM check sum error.
Causes:
Does error reoccur? Is error recovered by reloading PU F/W?
Remedy:
Reload PU I/F. Replace engine control board.
Code: 110 ... 116
Display:
Service Call 110: Error - 116: Error 110: Envelope Feeder 111: Duplex unit 112: 2nd Tray 113: 3rd Tray 114: 4th Tray 115: 5th Tray 116: Finisher
Description:
Option unit for different model detected.
Causes:
Is a proper option unit for the printer set?
Remedy:
Set proper option unit. Check connections and turn power ON. If error is not recovered, replace the unit.
Code: 120
Display:
Service Call 120: Error
Description:
PU unit fan motor error.
Causes:
1) Is fan in PU unit operating? 2) Error reoccurs after replacing fan motor.
Remedy:
Replace fan motor. Replace engine control board. Replace engine control board.
Code: 121
Display:
Service Call 121: Error
Description:
High-voltage power supply I/F error.
Causes:
Is cable between PU board andhighvoltage power LSI connected properly?
Remedy:
Connect properly. Replace high-voltage power supply. Check improper connections for high-voltage.
Code: 122
Display:
Service Call 122: Error
Description:
Low-voltage power supply fan error. Low-voltage power supply temperature error.
Causes:
1) Is fan in low-voltage power supply unit operating? 2) Error reoccurs after replacing fan motor.
Remedy:
Replace fan motor. Replace low-voltage power supply. Replace low-voltage power supply.
Code: 123
Display:
Service Call 123: Error
Description:
Improper environment humidity detected by sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace humidity sensor.
Code: 124
Display:
Service Call 124: Error
Description:
Improper environment temperature detected by sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace humidity sensor.
Code: 125
Display:
Service Call 125: Error
Description:
Error detected at MT home position.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace MT.
Code: 126
Display:
Turn power OFF and wait 126: Dew error
Description:
Sensor dew error.
Causes:
Sensor dew error detected.
Remedy:
Turn ON power after a while.
Code: 130
Display:
Service Call 130: Error
Description:
Temperature rise detected at LED head.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Leave alone for 30 min. Turn power OFF. Leave for 30 min., then turn power ON. Replace LED head.
Code: 131 .. 134
Display:
Service Call 131: Y Head 132: M Head 133: C Head 134: K Head
Description:
Same unit not detected upon power ON or opening cover.
Causes:
1) Is error message displayed? 2) Is LED head properly set? 3) Does error reoccur?
Remedy:
Confirm that LED head is set properly. Turn power ON again. Replace LED head assembly.
Code: 140 ... 143
Display:
Service Call 140: Y ID 141: M ID 142: C ID 143: K ID
Description:
Error detected at proper ID position.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn power ON again. Replace drum assembly.
Code: 150 ... 153
Display:
Service Call 150: Y 151: M 152: C 153: K
Description:
When a fuse could not be disconnected in the ID unit.
Causes:
Is ID unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 154
Display:
Service Call 154: Error
Description:
When belt unit fuse cannot be disconnected.
Causes:
Is belt unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 155
Display:
Service Call 155: Error
Description:
When fuser unit fuse cannot be disconnected.
Causes:
Is fuser unit set properly?
Remedy:
Check cable connections and replace engine board.
Code: 160 ... 163
Display:
Service Call 160: Y Toner 161: M Toner 162: C Toner 163: K Toner
Description:
Error detected by toner sensor.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Replace toner sensor or assembly (Y71-PWB). Same as above.
Code: 170 ... 175
Display:
Service Call 170: Error 171: Error 174: Error 175: Error
Description:
Short circuit in fuser thermistor or open detected (high temp. or low temp.)
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.
Code: 172, 176
Display:
Service Call 172: Error 176: Error
Description:
Thermistor indicates high-temperature error.
Causes:
1) Is error message displayed? 2) Does error reoccur?
Remedy:
Turn ON power again. Replace thermistor and turn power OFF. Leave aside for 30 min.
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