Code: C1-00
Description:
MC trouble
Main charger output abnormality (Output open) Trouble signal is outputted from the high voltage transformer.
Causes:
The main charger is not installed properly. The main charger is not assembled properly. Disconnection of connector of high voltage transformer. High voltage harness disconnection or breakage.
Remedy:
Use the SIM 8-2 to check the main charger output. Check for disconnection of the main charger. Replace the high voltage unit.
Code: CE-00
Description:
Another communication error occurs.
Causes:
Improper connection of the network cable
Remedy:
Check the connection of the network cable.
Code: CE-01
Description:
The print server card is broken down or is not installed.
Print server card connection trouble
Causes:
The print server card is not installed on the controller. Print server card control PWB trouble
Remedy:
1. Check that the print server card is installed on the controller. 2. Output the NIC Config. Page to check the NIC version. 3. Replace the NIC.
Code: CE-02
Description:
The specified mail server or FTP server is not found.
The specified mail server or the FTP server is not found.
Causes:
Improper connection of the network cable Network setup trouble An error occurs in the SMTP server/ FTP server/ NTS.
Remedy:
1. Check that the network cable is properly connected. 2. Check that the connected network supports TCP/IP protocol. 3. Check from the web page that the address of the FTP server or the desktop PC is properly set as the primary/secondary e-mail server address. 4. When the above address is described with the Hostname, check that the DNS server is properly set or not. 5. Check the SMTP server/ FTP server/ NTS for any trouble.
Code: CE-03
Description:
The specified server suspends response during transmission of images.
The specified server suspends response during transmission of images.
Causes:
Improper connection of the network cable An error occurs in the SMTP server/ FTP server/ NTS.
Remedy:
1. Check that the network cable is properly connected. 2. Check the SMTP server/ FTP server/ NTS for any trouble.
Code: CE-04
Description:
The account name or the password for the FTP server is invalid.
The entered account name of the FTP server or the password for authentication is invalid.
Causes:
Improper connection of the network cable Improper registration of the account name or improper password registered in the FTP server as the destination
Remedy:
1. Check that the network cable is properly connected. 2. Check the account name or the password registered in the FTP server as the destination.
Code: CE-05
Description:
The directory of the FTP server is invalid.
The entered directory of the FTP server is invalid.
Causes:
Improper connection of the network cable Check for existence of the directory name in the FTP server registered as the destination.
Remedy:
1. Check that the network cable is properly connected. 2. Check for existence of the directory name in the FTP server registered as the destination.
Code: CE-06
Description:
The specified mail server (POP3) is not found.
The specified mail server (POP3) is not found. POP3 server access error
Causes:
Improper connection of the network cable Network setup trouble An error occurs in the POP3 server.
Remedy:
1. Check connection of the network cable. 2. Check that the connected network supports TCP/IP protocol. 3. Check on the Web page that the POP3 server address is correctly set. 4. When the above address is described with the Hostname, check that the DNS server is properly set or not. 5. Check for any error in the POP3 server.

Code: CE-07
Description:
The entered account name of the POP3 server or the password for authentication is invalid.
The entered account name of the POP3 server or the password for authentication is invalid. POP3 server authentication check error
Causes:
Improper connection of the network cable Improper account name or password registered in the POP3 server
Remedy:
1. Check connection of the network cable. 2. Check that the account name or the password registered for the POP3 server is correct.
Code: CE-08
Description:
The specified mail server (POP3) is not found.
The specified mail server (POP3) is not found. POP3 server time out error
Causes:
Improper connection of the network cable An error occurs in the POP3 server.
Remedy:
1. Check connection of the network cable. 2. Check for any error in the POP3 server.
Code: E6-11
Description:
CSI shading trouble (White correction)
The CIS white reference plate scan level is abnormal when the lamp is on.
Causes:
Abnormal harness installation to CIS unit Dirt on the white reference plate. CIS lighting error CIS unit installation trouble CIS unit abnormality Scanner PWB abnormality
Remedy:
Clean the white reference plate. Check CIS light quantity (SIM 5-3) and lighting. Check CIS unit harness. Check scanner PWB.
Code: E6-14
Description:
CIS communication trouble
Communication trouble (clock sync) between scanner PWB and CIS-ASIC
Causes:
Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality
Remedy:
Check CIS unit harness. Check CIS unit. Check scanner PWB.
Code: E7-01
Description:
System data trouble
When in data storage/acquiring of the HDD system area, the HDD responds an error and does not respond for 30sec, it is judged as a trouble.
Causes:
The HDD is not properly installed to the ICU PWB. The HDD does not work for the ICU PWB. ICU PWB abnormality
Remedy:
Check installation of the HDD to the ICU PWB. Check harness connection of the HDD from the ICU PWB. Use SIM62-2, 3 to check the HDD read/write. Replace the HDD. Replace the ICU PWB.
Code: E7-02
Description:
Laser trouble
BD signal from LSU is kept OFF, or ON.
Causes:
The connector of LSU or the harness in LSU is disconnected or broken. The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted. The proper voltage is not supplied to the power line for laser. Laser emitting diode trouble PCU PWB trouble ICU PWB trouble
Remedy:
Check for disconnection of the LSU connector. Use SIM 61-1 to check LSU operation. Check that the polygon motor rotates normally or not. Check light emission of laser emitting diode. Replace the LSU unit. Replace the PCU PWB. Replace the ICU PWB.
Code: E7-03
Description:
HDD trouble
HDD connection failure If the HDD responds an error or does not respond for 30sec, it is judged as an error. (Other than the system area) Data abnormality in the file management area (when the cluster chain is broken)
Causes:
HDD is not installed properly to the ICU PWB. HDD does not operate properly in the ICU PWB. ICU PWB trouble
Remedy:
Check installation of HDD to the ICU PWB. Check connection of the harness of HDD to the ICU PWB. Use SIM 62-2, -3 to check read/write of HDD. Replace HDD. Replace ICU PWB.
Code: E7-06
Description:
Decode error trouble
A decode error occurs during making of an image.
Causes:
Data error during input from PCI to PM. PM trouble Data error during image compression/ transfer. ICU PWB abnormality
Remedy:
Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB. For the other cases, check the ICU PWB. Replace the ICU PWB.
Code: E7-10
Description:
Shading trouble (Black correction)
CCD black scan level abnormality when the copy lamp is off.
Causes:
Abnormal installation of flat cable to CCD unit. CCD unit abnormality Scanner PWB abnormality
Remedy:
Check installation of CCD unit flat cable. Check CCD unit. Check scanner PWB.
Code: E7-11
Description:
Shading trouble (White correction all pixel adjustment)
CCD white reference plate scan level abnormality when the copy lamp is ON.
Causes:
Abnormal installation of flat cable to CCD unit. Dirt on mirror, lens, white reference plate Copy lamp lighting abnormality Abnormal installation of CCD unit CCD unit abnormality Scanner PWB abnormality
Remedy:
Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5- 3) and lighting. Check CCD unit. Check scanner PWB.
Code: E7-14
Description:
CCD communication trouble
Communication trouble (clock sync) between scanner PWB and CCD-ASIC
Causes:
Abnormal installation of harness to CCD unit CCD unit abnormality Scanner PWB abnormality
Remedy:
Check CCD unit harness. Check CCD unit. Check scanner PWB.
Code: E7-17
Description:
SPF scanning position adjustment trouble (Detected only when executing an adjustment SIM.)
The black Mylar which serves as the reference of the SPF scanning position is not detected.
Causes:
Black Mylar installing failure on the SPF side
Remedy:
Check the SPF black Mylar.
Code: E7-50
Description:
LSU connection trouble
An LSU which does not conform to the machine is installed.
Causes:
LSU connection trouble PCU PWB trouble LSU trouble
Remedy:
Check LSU PWB. Check PCU PWB. Check connection of the connector and the harness between PCU and LSU.
Code: E7-60
Description:
Controller skating trouble
Occurrence of an error in controller skating check
Causes:
Discrepancy in the combination of the controller PWB and the ROM
Remedy:
Check the controller PWB. Check the combination of the controller PWB and the ROM.
Code: E7-80
Description:
Communication trouble (ICU detection) between ICU and scanner
Communication establishment error/ Fleming/Parity/Protocol error
Causes:
Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage
Remedy:
Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine.
Code: E7-90
Description:
Communication trouble (ICU detection) between ICU and PCU
Communication establishment error/ Fleming/Parity/Protocol error
Causes:
Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage
Remedy:
Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine.

Code: EE-EL
Description:
Auto developer adjustment trouble (Over-toner)
The toner concentration output is detected as 1.5V or below in the auto development adjustment.
Causes:
Toner concentration sensor trouble Charging voltage, developing voltage abnormality Insufficient toner concentration Developing unit trouble PCU PWB trouble
Remedy:
Use SIM25-2 to perform auto developer adjustment.
Code: EU
Description:
Auto developer adjustment trouble (Under-toner)
The toner concentration output is detected as 3.5V or above in the auto development adjustment.
Causes:
Insufficient toner concentration Charging voltage, developing voltage abnormality Insufficient toner concentration Developing unit trouble PCU PWB trouble
Remedy:
Use SIM25-2 to perform auto developer adjustment.
Code: F1-00
Description:
Finisher communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the finisher
Causes:
Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Remedy:
Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the finisher control PWB or PCU PWB.
Code: F1-00
Description:
Mail-bin stacker communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the Mail-bin stacker.
Causes:
Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker. Mail-bin stacker control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Remedy:
Canceled by turning OFF/ON the power. Check harness and connector in the communication line. Replace the Mail-bin stacker PWB or PCU PWB.
Code: F1-02
Description:
Finisher transport motor abnormality
Transport motor drive trouble
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Motor RPM abnormality Overcurrent to the motor Finisher control PWB trouble
Remedy:
Use SIM 3-3 to check the transport motor operation.
Code: F1-02
Description:
Mail-bin stacker transport motor abnormality
Transport motor trouble
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Motor rpm abnormality Overcurrent to the motor Mail-bin stacker control PWB trouble
Remedy:
Use SIM3-21 to check the transport motor operation.
Code: F1-03
Description:
Console finisher paddle motor trouble
Paddle motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-06
Description:
Console finisher slide motor trouble
Slide motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.

Code: F1-08
Description:
Finisher staple shift motor trouble
Staple motor drive trouble
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Remedy:
Use SIM3-3 to check operations of the staple motor.
Code: F1-10
Description:
Finisher stapler motor trouble
Stapler motor operation abnormality
Causes:
Motor lock Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-10
Description:
Console finisher stapler motor trouble
Stapler motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-11
Description:
Finisher bundle exit motor trouble
Bundle exit motor operation abnormality
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Console finisher control PWB trouble
Remedy:
Use SIM 3-3 to check the bundle exit motor operation and the paddle solenoid operation, or use SIM 3-2 to check the boomerang rotations sensor.
Code: F1-11
Description:
Console finisher bundle exit motor trouble
Bundle exit motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-12
Description:
Mail-bin stacker gate trouble
Gate operation abnormality
Causes:
Gate lock Defective connection or disconnection between the PWB and the solenoid. Mail-bin stacker control PWB trouble
Remedy:
Use SIM3-21 to check the transport gate operation.
Code: F1-15
Description:
Finisher lift motor trouble
Lift motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble
Remedy:
Use SIM3-3 to check the lift motor operation.
Code: F1-15
Description:
Console finisher lift motor trouble
Lift motor operation abnormality
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Upper/lower limit sensor trouble Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.

Code: F1-19
Description:
Finisher front alignment motor trouble
Front alignment motor operation abnormality
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-19
Description:
Console finisher front alignment motor trouble
Front alignment motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-20
Description:
Finisher rear alignment motor trouble
Rear alignment motor operation abnormality
Causes:
Motor lock Drive abnormality Defective connection or disconnection between the PWB and the motor. Home position sensor abnormality Motor rpm abnormality Finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-20
Description:
Console finisher rear alignment motor trouble
Rear alignment motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-30
Description:
Console finisher communication trouble
Communication cable test error after turning on the power or exiting from SIM. Communication error with the console finisher
Causes:
Improper connection or disconnection of connector and harness between the machine and the console finisher. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises
Remedy:
Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB or PCU PWB.
Code: F1-31
Description:
Console finisher fold sensor trouble
Sensor input value abnormality
Causes:
Sensor breakage harness breakage Console finisher control PWB trouble
Remedy:
Use SIM3-2 to check the sensor operation.
Code: F1-32
Description:
Communication trouble between the console finisher and the punch unit.
Causes:
Improper connection or disconnection of connector and harness between the console finisher and the punch unit. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noise
Remedy:
Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB.
Code: F1-33
Description:
Console finisher punch side registration motor trouble
Punch side registration motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
.

Code: F1-34
Description:
Console finisher punch motor trouble
Punch motor operation abnormality
Causes:
Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble
Remedy:
Use SIM3-3 to check the motor operation.
Code: F1-35
Description:
Console finisher punch side registration sensor trouble
Sensor input value abnormality
Causes:
Sensor breakage Harness disconnection Console finisher control PWB trouble
Remedy:
Use SIM3-2 to check the sensor operation.
Code: F1-36
Description:
Console finisher punch timing sensor trouble
Sensor input value abnormality
Causes:
Sensor breakage Harness disconnection Console finisher control PWB trouble
Remedy:
Use SIM3-2 to check the sensor operation.
Code: F1-37
Description:
Console finisher backup RAM trouble
Backup RAM contents are disturbed.
Causes:
Console finisher control PWB trouble Malfunction by noise
Remedy:
Replace the console finisher control PWB.
Code: F1-38
Description:
Console finisher punch backup RAM trouble
Punch unit backup RAM contents are disturbed.
Causes:
Punch control PWB trouble Malfunction by noise
Remedy:
Replace the punch control PWB.
Code: F1-39
Description:
Console finisher punch dust sensor trouble
Punch dust sensor detection trouble
Causes:
When the punch dust sensor is not normally detected.
Remedy:
Sensor breakage Harness disconnection Punch control PWB trouble