Sharp MX4060N常見故障代碼描述,英文手冊(cè)1
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Code: A0-01
Description:
PCU PWB ROM error
Causes:
The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. PCU PWB trouble.
Remedy:
Use SIM49-1 to perform the firmware version-up procedure again. Replace the PCU PWB.
Code: A0-02
Description:
SCN-MFP PWB ROM error
Causes:
The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. SCN-MFP PWB trouble.
Remedy:
Use SIM49-1 to perform the firmware version-up procedure again. Replace the SCN-MFP PWB.
Code: A0-04
Description:
ACU ROM error
Causes:
Scanner expansion PWB (ACU) (ACRE) ROM data error. An error occurs during firmware upgrading for some reasons.
Remedy:
Perform firmware upgrading again.
Code: A0-10
Description:
Controller ROM error
Causes:
The content of the color profile is abnormal. Combination error between the SCN-MFP PWB firmware and the color profile
Remedy:
Upgrade the firmware collectively. Replace the SCN-MFP PWB.
Code: A0-15
Description:
Incompatible DSK BOOT and program firmware
Causes:
Installation of the normal firmware was performed with a security kit enable.
Remedy:
Stop installation of the normal firmware.
Code: A0-17
Description:
Inconsistency between the UI data and the CPU firmware version
Causes:
Combination error between the UI contents data and the CPU UI firmware version.
Remedy:
Install the firmware in the all-firmware version-up mode.
Code: A0-18
Description:
Conflict firmware version ASIC-MAIN
Causes:
Combination version error in MFPC ASIC
Remedy:
Check the combination of the firmware. Use SIM49-1 to perform the firmware version-up procedure again.
Code: A0-20
Description:
Machine level error (CTL detection)
Causes:
Inconsistency between the MFP firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: A0-21
Description:
Machine level error (PCU detection)
Causes:
Inconsistency between the PCU firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: A0-22
Description:
Conflict firmware and EEPROM data version (SCN-MFP)
Causes:
Inconsistency between the SCN-MFP PWB firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: C1-01
Description:
Charger cleaner trouble (K)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-03
Description:
Charger cleaner trouble (C)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-05
Description:
Charger cleaner trouble (M)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-07
Description:
Charger cleaner trouble (Y)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-10
Description:
Main charger trouble (Monochrome)
Causes:
Open circuit or short circuit of the main charger (Black) output
Remedy:
1) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of the charger (BK) -> Remove and insert the charger (BK) or replace the charger (BK). (2) Imperfect insertion of the charger (BK) -> Remove and insert the charger (BK). (3) Abnormality of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Remove and insert MC-K harness or replace MCK harness. (4)Abnormality of GB-K/DV-KCMY wiring -> Check GB-K/DV-KCMY wiring./Replace. (5) Abnormality of the developing unit (K/C/M/Y) -> Insert and remove the developing unit./Replace. (6) Abnormality of the high voltage MC PWB spring contact (GB,DV). -> Check the high voltage MC PWB spring contact. 2) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise etc. is not detected; (1) Charger (BK) not inserted. -> Insert the Charger (BK). (2) Disconnection/ breakage of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Insert the harness./Replace. (3) High MC PWB trouble. -> Replace the high MC PWB. (4) PCU PWB trouble -> Replace PCU PWB.
Code: C1-15
Description:
High voltage MC Black circuit trouble
Causes:
1) Pin getting away of a harness (MC-K-ERR) and breaking (MC PWB Input connector CN1-10pin) 2) High-voltage error circuit (MC-K-ERR) damage
Remedy:
1) Check connection of the harness.(MC PWB Input connector CN1-10pin) Replace the harness. 2) Check disconnection of the high voltage MC PWB connector./Replace.
Code: C1-16
Description:
High voltage MC color circuit trouble
Causes:
1) Pin getting away of a harness (MC-CMY-ERR) and breaking (MC PWB Input connector CN1-11pin) 2) High-voltage error circuit (MC-CMYERR) damage 3) 24V fuse meltdown in the high voltage MC PWB
Remedy:
1) Check connection of the harness.(MC PWB Input connector CN1-11pin) Replace the harness. 2) 3) Check disconnection of the high voltage MC PWB connector./Replace.
Code: C1-40
Description:
High voltage MC PWB trouble
Causes:
1) Input harness disconnection in the high voltage MC PWB. 2) Harness (MC-K-ERR, MC-CMY-ERR) pin disconnection (MC PWB input connector CN1- 10pin,CN1-11pin) 3) 24V fuse meltdown in the high voltage MC PWB 4) High voltage error circuit (MC-K-ERR, MC-CMYERR) breakage in the high voltage MC PWB
Remedy:
1) Check the harness and the connector (MC PWB Input connector CN1) 2) Check or replace the harness.(MC PWB input connector CN1-10pin, CN1-11pin) 3) 4) Replace the MC PWB
Code: C1-41
Description:
High voltage MC/TC PWB trouble
Causes:
1) PCU connector (input harness to the high voltage MC PWB and the TC PWB) disconnection. (PCU PWB input CN10) 2) Both input connectors disconnections of the high voltage MC PWB and the high voltage TC PWB.(MC PWB input connector CN1,TC PWB input connector CN1) 3) 24V fuses meltdown in the high voltage MC PWB and the high voltage TC PWB
Remedy:
1) Check the connections of the connectors to the high voltage MC PWB and the high voltage TC PWB on the PCU PWB or connect these connectors again (PCU PWB input CN10). 2) Check the connectors of the high voltage MC PWB and the high voltage TC PWB and connect these connectors again.(MC PWB input connector CN1,TC PWB input connector CN1) 3) Check or replace the high voltage MC PWB and the high voltage TC PWB
Code: C4-00
Description:
PTC High-voltage output trouble
Causes:
(1) Abnormality of PTC unit (2) Imperfection insertion of PTC unit (3) PTC unit not inserted (4) Disconnection, abnormality of PTC unit. (Transformer B801 of the high-voltage TC PWB) (5) High voltage TC PWB trouble (6) PCU PWB trouble
Remedy:
(1)Remove and insert PTC unit./Replace. (2) Remove and insert PTC unit. (3) Insert PTC unit. (4) Insert PCT harness. /Replace. (Transformer B801 of the high-voltage TC PWB) (5) Replace the high voltage TC PWB. (6 Replace PCU PWB.
Code: C4-05
Description:
High-voltage MC Black circuit trouble
Causes:
1) Pin getting away of a harness (PTC-ERR) and breaking (TC PWB Input connector CN1-4pin) 2) High-voltage error circuit (PTC-ERR) damage
Remedy:
1) Check connection of the harness.(TC PWB Input connector CN1-4pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace.
Code: C4-20
Description:
1st transfer High-voltage output trouble
Causes:
Open circuit of the 1st transfer out put.
Remedy:
1) Check & Remedy Use SIM8-6 to check the out put of [1TC-K/C/M/Y].If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of 1ST transfer unit. --> Remove and insert the 1ST transfer unit. --> Replace the 1ST transfer unit. (2) Imperfect insertion the 1ST transfer unit. --> Remove and insert the 1ST transfer unit. (3) Abnormality of the PTC unit. --> Remove and insert the PTC unit. --> Replace the PTC unit. (4) Imperfect insertion the PTC unit. --> Remove and insert the PTC unit. (5) Abnormality of the 1TC-K/C/M/Y harness. --> Check 1TC-K/C/M/Y wiring.Replace. (6) Abnormality of the high voltage TC PWB spring contact. --> Check the high voltage TC PWB spring contact. (7) High TC PWB trouble. --> Replace the high TC PWB. (8) PCU PWB trouble. --> Replace the PCU PWB. 2) Check & Remedy Check the operation of the 1ST transfer separation clutch1/2(1TURC_1,1TURC_2). If the clutch or gera do not move smoothly or have noise, (1) Abnormality of 1ST transfer separation clutch. --> Check connection of harness and check the clutch. --> Replace the clutch. (2) Abnormality of 1ST transfer unit. --> Check the 1ST transfer unit. --> Replace the 1ST transfer unit. 3) Check & Remedy Check the operation of OPC Drum. If it is not normal movement, (1) Abnormality of Drum drive motor (DVM_K.DVM_CL). --> Check Drum drive motor (DVM_K,DVM_CL). (2) Abnormality of OPC Drum (K/C/M/Y). --> Check OPC Drum (K/C/M/Y). --> Replace OPC Drum (K/C/M/Y).
Code: C4-25
Description:
High-voltage 1TC circuit trouble
Causes:
1) Pin getting away of a harness (1TC-ERR) and breaking (TC PWB Input connector CN1-2pin) 2) High-voltage error circuit (1TC-ERR) damage
Remedy:
1) Check connection of the harness.(1TC PWB Input connector CN1-2pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace
Code: C4-30
Description:
2nd transfer High-voltage output trouble (open)
Causes:
Open circuit of the 2nd transfer out put.
Remedy:
1) Check & Remedy Use SIM8-6 to check the out put of [2TC]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of 1ST transfer unit. --> Remove and insert the 1ST transfer unit. --> Replace the 1ST transfer unit. (2) Imperfect insertion the 1ST transfer unit. --> Remove and insert the 1ST transfer unit. (3) Abnormality of 2nd transfer unit. --> Remove and insert the 2nd transfer unit. --> Replace the 2ST transfer unit. (4) Imperfect insertion the 2nd transfer unit. --> Remove and insert the 2nd transfer unit. (5) Abnormality of the 2nd TC harness. (Transformer B501 of the high-voltage TC PWB) --> Check 2nd TC harness wiring.Replace. (6) High voltage TC PWB trouble. --> Replace the high voltage TC PWB. (7) PCU PWB trouble. --> Replace the PCU PWB. 2) Check & Remedy Check the operation of the 2nd transfer separation clutch (2TCRC). If the clutch or gera do not move smoothly or have noise, (1) Abnormality of 2nd transfer separation clutch. --> Check connection of harness and check the clutch. --> Replace the clutch. (2) Abnormality of 2nd transfer unit. --> Check the 2nd transfer unit. --> Replace the 2nd transfer unit.
Code: C4-31
Description:
2nd transfer High-voltage output trouble (short)
Causes:
1) Abnormality of 1ST transfer unit. 2) Imperfect insertion the 1ST transfer unit. 3) High voltage TC PWB trouble.
Remedy:
Use SIM8-6 to check the out put of [2TC]. 1) Check the 1ST transfer unit. Replace the 1ST transfer unit. 2) Remove and insert the 1ST transfer unit. 3) Replace the high TC PWB.
Code: C4-35
Description:
High-voltage 2TC circuit trouble
Causes:
1) Pin getting away of a harness (2TC-ERR) and breaking (TC PWB Input connector CN1-3pin) 2) High-voltage error circuit (2TC-ERR) damage
Remedy:
1) Check connection of the harness.(TC PWB Input connector CN1-3pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace.
Code: C4-40
Description:
High-voltage TC PWB trouble
Causes:
1) Input harness disconnection in the high voltage TC PWB. 2) Harness (1TC-ERR, 2TC-ERR, PTC-ERR) pin disconnection 3) 24V fuse meltdown in the high voltage TC PWB 4) High voltage error circuit (1TC-ERR, 2TC-ERR, PTC-ERR) breakage in the high voltage TC PWB
Remedy:
1) Check the harness and the connector (TC PWB Input connector CN1) 2) Check or replace the harness.(TC PWB input connector CN1-2pin, CN1-3pin, CN1-4pin) 3) 4) Replace the MC PWB
Code: E7-01
Description:
SCN-MFP image data error
Causes:
Image data transfer error in the SCN-MFP PWB. SCN-MFP PWB trouble.
Remedy:
Check connection of the connector and the harness of the SCN-MFP PWB. Check or replace the SCN-MFP PWB.
Code: E7-03
Description:
HDD trouble / Mirroring kit error
Causes:
Connector, harness connection trouble in the SCNMFP PWB and HDD. HDD (error file management area) data abnormality (FAT breakage). SCN-MFP PWB trouble. Break down HDD HDD connector trouble error file management area data abnormality (FAT breakage). HDD is not set normally. SCN-MFP PWB trouble
Remedy:
Check connection of the connector and the harness of the SCN-MFP PWB and HDD. Use SIM62-2, 3 to check read/write operations of the HDD. Replace the HDD. Check or replace the SCN-MFP PWB.
Code: E7-04
Description:
HDD-ASIC error
Causes:
ASIC trouble. (SCN-MFP PWB trouble.)
Remedy:
Check or replace the SCN-MFP PWB.
Code: E7-10
Description:
Shading error Black correction (OC)
Causes:
Abnormality in the CCD black scan level when the scanner lamp is turned OFF. Improper installation of the harness to the CCD unit. CCD unit abnormality. SCN-MFP PWB abnormality
Remedy:
Check connection of the harness to the CCD unit. Check the CCD unit. Check or replace the SCN-MFP PWB.
Code: E7-11
Description:
Shading error White correction (OC)
Causes:
Abnormality in the CCD white reference plate scan level when the scanner lamp is turned ON. Improper installation of the harness to the CCD unit. Dirt on the mirror, lens, and the reference white plate. Scanner lamp lighting trouble. Scanner lamp drive PWB trouble CCD unit abnormality. SCN-MFP PWB abnormality
Remedy:
Check connection of the harness to the CCD unit. Check connection of the harness to the scanner lamp unit. Check or replace the scanner lamp. Check or replace the scanner lamp drive PWB. Clean or replace the mirror, the lens, and the reference white board. Check or replace the CCD unit. Check or replace the SCN-MFP PWB.
Code: E7-14
Description:
CCD-ASIC error (OC)
Causes:
SCN-MFP PWB trouble. CCD unit trouble. Improper Installation of the harness to the CCD unit.
Remedy:
Check or replace the SCN-MFP PWB. Check or replace the CCD unit. Check connection of the harness to the CCD unit.
Code: E7-20
Description:
LSU laser detection & deterioration error (K)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble BD PWB, LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-21
Description:
LSU laser deterioration error (C)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-22
Description:
LSU laser deterioration error (M)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU
Code: E7-23
Description:
LSU laser deterioration error (Y)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-24
Description:
LSU LD driver error (K)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-25
Description:
LSU LD driver error (C)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-26
Description:
LSU LD driver error (M)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-27
Description:
LSU LD driver error (Y)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-28
Description:
LSU - PCU connection error
Causes:
Communication error between the CPU in the PCU PWB and the LSU PWB ASIC. Improper connection of the communication connector between the PCU PWB and the LSUcnt PWB. Harness trouble between the PCU PWB and the LSUcnt PWB. PCU PWB trouble. LSUcnt PWB trouble. LSU trouble.
Remedy:
Check connection of the connector and the harness between the PCU PWB and the LSUcnt PWB. Check the LSUcnt PWB. Replace the PCU PWB. Replace the LSU.
Code: E7-29
Description:
LSU ASIC frequency error
Causes:
Oscillation abnormality of the external oscillator used in the LSU ASIC. LSU ASIC abnormality on the LSU PWB. Frequency abnormality of picture transfer clock of SCN-MFP PWB
Remedy:
Check or replace the LSUcnt PWB. Check connection of the connector and the harness between the SCN-MFP PWB and the LSUcnt PWB. Check or replace the SCN-MFP PWB.
Code: E7-42
Description:
Image data trouble (Scanner expansion PWB (ACRE) ASIC)
Causes:
An image data error occurs. An image data send error occurs. Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary
Code: E7-46
Description:
Image data decode error (Scanner expansion PWB (ACRE) ASIC)
Causes:
A decode error occurs while high compression PDF images are made. (garbled data) Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary.
Code: E7-47
Description:
Combination of firmware error between the SCN-MFP and the ACRE ASIC
Causes:
Written ACRE board of the firmware that a model did not support MFP was connected.
Remedy:
Check the kind and the version of the firmware. Use SIM49-1 or SIM49-10 to execute firmware version-up
Code: E7-48
Description:
Scanner expansion PWB (ACRE) ASIC memory error
Causes:
Scanner expansion PWB (ACRE) DIMM trouble, memory slot trouble. Scanner expansion PWB (ACRE) DIMM insertion trouble. Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check insertion of the scanner expansion PWB (ACRE) DIMM memory. Check the scanner expansion PWB (ACRE) DIMM memory, and replace if necessary. Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary.
Code: E7-49
Description:
Water Mark data error
Causes:
Watermark data trouble. mSATA SSD trouble.
Remedy:
Use SIM49-5 to upload the watermark data. Replace the mSATA SSD.
Code: E7-50
Description:
engine connection trouble
Causes:
A PWB/firmware/LSU which is not compatible with the machine specifications is detected. PCU PWB trouble LSU trouble
Remedy:
Check the kind and the version of the firmware. Check or replace the LSU. Check or replace the PCU PWB
Code: E7-55
Description:
PWB information sum error (engine detection)
Causes:
PCU EEPROM sum check error. PCU EEPROM trouble. PCU EEPROM contact trouble.
Remedy:
Replace the PCU PWB. Replace the PCU EEPROM
Code: E7-60
Description:
Combination error between PWB and firmware
Causes:
A PWB/firmware which is not compatible with the machine specifications is detected in the SCN-MFP PWB. SCN-MFP PWB trouble
Remedy:
Check the kind and the version of the firmware. Check or replace the SCN-MFP PWB.
Code: E7-61
Description:
Combination error between the SCNMFP PWB and the PCU PWB
Causes:
Combination error between the SCN-MFP PWB and the PCU PWB. SCN-MFP PWB trouble. PCU PWB trouble.
Remedy:
Check the combination between the SCN-MFP PWB and the PCU PWB. Replace the SCN-MFP PWB or PCU PWB.
Code: E7-62
Description:
Combination error between the SCNMFP PWB and the scanner
Causes:
Combination error between the SCN and the scanner on the SCN-MFP PWB.
Remedy:
Check the SCN-MFP PWB. Replace the SCN-MFP PWB.
Code: E7-80
Description:
Communication error between the SCN-MFP PWB and the scanner
Causes:
SCN-MFP PWB trouble
Remedy:
Replace the SCN-MFP PWB.
Code: E7-90
Description:
SCN-MFP - PCU PWB communication error
Causes:
SCN-MFP PWB - PCU PWB connection trouble. PCU PWB trouble. SCN-MFP PWB trouble
Remedy:
Check connection of the SCN-MFP PWB and PCU PWB. Replace the PCU PWB. Replace the SCN-MFP PWB.
Code: E7-91
Description:
Decode error (FAX reception print)
Causes:
Compression dater abnormality. HDD trouble. mSATA SSD trouble. Image compression/transmission data corruption. SCN-MFP PWB trouble. Memory attachment state abnormality.
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Replace the HDD. Replace or check installation of the mSATA SSD. Replace the SCN-MFP PWB. Replace the FAX control PWB.
Code: E7-92
Description:
Decode error (FCOT)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Replace the HDD. Replace the SCN-MFP PWB.
Code: E7-93
Description:
Decode error (Usual processing)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. (FAX Job case) Check the FAX PWB. (Other case) Check connection SCN-MFP PWB and HDD Replace the SCN-MFP PWB.
Code: E7-94
Description:
Decode error (additional processing)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. (FAX Job case) check the FAX PWB. (Other case) check connection SCN-MFP PWB and HDD Replace the SCN-MFP PWB.
Code: E7-96
Description:
SCN-MFP PWB memory check error (SCN-MFP ASIC)
Causes:
At the time of access, data change occurrence Abnormality of installation of the memory. Memory device trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Visually check the installation of the memory (MFPASIC side). Re-install the memory. If the trouble recurs, perform the following actions. Replace the memory. Replace SCN-MFP PWB
Code: E7-A0
Description:
LSU EEP ROM/LD-driver read/write error (K)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A1
Description:
LSU EEP ROM/LD-driver read/write error (C)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A2
Description:
LSU EEP ROM/LD-driver read/write error (M)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A3
Description:
LSU EEP ROM/LD-driver read/write error (Y)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A7
Description:
mSATA SSD trouble
Causes:
mSATA SSD trouble. Improper connection of mSATA SSD. SCN-MFP PWB trouble. Data error of the file system management part.
Remedy:
Remove and insert the mSATA SSD. Replace the mSATA SSD. Replace the SCN-MFP PWB.
Code: EE-EC
Description:
Automatic toner density adjustment error
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: EE-EL
Description:
Automatic toner density adjustment error (Over toner)
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: EE-EU
Description:
Automatic toner density adjustment error (Under toner)
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble.
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: F1-00
Description:
Finisher - PCU PWB communication error
Causes:
Connection trouble of the connector and the harness between the finisher and the PCU PWB. Finisher control PWB trouble. PCU PWB trouble.
Remedy:
Check the connector and the harness between the finisher and the PCU PWB. Replace the finisher control PWB. Replace the PCU PWB.
Code: F1-01
Description:
Jogger motor trouble (1K FIN)
Causes:
Connection trouble of the connector and the harness. Finisher jogger motor trouble. Home position sensor trouble. Finisher control PWB trouble.
Remedy:
Use SIM3-3 to check the operation of the finisher jogger motor. Use SIM3-2 to check the operation of the home position sensor. Check connection of the connector and the harness. Replace the jogger motor. Replace the home position sensor. Replace the Finisher control PWB.
Description:
PCU PWB ROM error
Causes:
The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. PCU PWB trouble.
Remedy:
Use SIM49-1 to perform the firmware version-up procedure again. Replace the PCU PWB.
Code: A0-02
Description:
SCN-MFP PWB ROM error
Causes:
The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc. SCN-MFP PWB trouble.
Remedy:
Use SIM49-1 to perform the firmware version-up procedure again. Replace the SCN-MFP PWB.
Code: A0-04
Description:
ACU ROM error
Causes:
Scanner expansion PWB (ACU) (ACRE) ROM data error. An error occurs during firmware upgrading for some reasons.
Remedy:
Perform firmware upgrading again.
Code: A0-10
Description:
Controller ROM error
Causes:
The content of the color profile is abnormal. Combination error between the SCN-MFP PWB firmware and the color profile
Remedy:
Upgrade the firmware collectively. Replace the SCN-MFP PWB.
Code: A0-15
Description:
Incompatible DSK BOOT and program firmware
Causes:
Installation of the normal firmware was performed with a security kit enable.
Remedy:
Stop installation of the normal firmware.
Code: A0-17
Description:
Inconsistency between the UI data and the CPU firmware version
Causes:
Combination error between the UI contents data and the CPU UI firmware version.
Remedy:
Install the firmware in the all-firmware version-up mode.
Code: A0-18
Description:
Conflict firmware version ASIC-MAIN
Causes:
Combination version error in MFPC ASIC
Remedy:
Check the combination of the firmware. Use SIM49-1 to perform the firmware version-up procedure again.
Code: A0-20
Description:
Machine level error (CTL detection)
Causes:
Inconsistency between the MFP firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: A0-21
Description:
Machine level error (PCU detection)
Causes:
Inconsistency between the PCU firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: A0-22
Description:
Conflict firmware and EEPROM data version (SCN-MFP)
Causes:
Inconsistency between the SCN-MFP PWB firmware version and the EEPROM data version.
Remedy:
Check the combination of the firmware.
Code: C1-01
Description:
Charger cleaner trouble (K)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-03
Description:
Charger cleaner trouble (C)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-05
Description:
Charger cleaner trouble (M)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-07
Description:
Charger cleaner trouble (Y)
Causes:
Charger unit trouble. hp sensor, motor, PCU PWB, harness connection trouble.
Remedy:
Check charger unit, PCU PWB, harness connection.
Code: C1-10
Description:
Main charger trouble (Monochrome)
Causes:
Open circuit or short circuit of the main charger (Black) output
Remedy:
1) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of the charger (BK) -> Remove and insert the charger (BK) or replace the charger (BK). (2) Imperfect insertion of the charger (BK) -> Remove and insert the charger (BK). (3) Abnormality of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Remove and insert MC-K harness or replace MCK harness. (4)Abnormality of GB-K/DV-KCMY wiring -> Check GB-K/DV-KCMY wiring./Replace. (5) Abnormality of the developing unit (K/C/M/Y) -> Insert and remove the developing unit./Replace. (6) Abnormality of the high voltage MC PWB spring contact (GB,DV). -> Check the high voltage MC PWB spring contact. 2) Check & Remedy Use SIM8-2 to check the output of [GB-K]. If the leakage noise etc. is not detected; (1) Charger (BK) not inserted. -> Insert the Charger (BK). (2) Disconnection/ breakage of MC-K harness (Transformer B801 of the high-voltage MC PWB) -> Insert the harness./Replace. (3) High MC PWB trouble. -> Replace the high MC PWB. (4) PCU PWB trouble -> Replace PCU PWB.
Code: C1-15
Description:
High voltage MC Black circuit trouble
Causes:
1) Pin getting away of a harness (MC-K-ERR) and breaking (MC PWB Input connector CN1-10pin) 2) High-voltage error circuit (MC-K-ERR) damage
Remedy:
1) Check connection of the harness.(MC PWB Input connector CN1-10pin) Replace the harness. 2) Check disconnection of the high voltage MC PWB connector./Replace.
Code: C1-16
Description:
High voltage MC color circuit trouble
Causes:
1) Pin getting away of a harness (MC-CMY-ERR) and breaking (MC PWB Input connector CN1-11pin) 2) High-voltage error circuit (MC-CMYERR) damage 3) 24V fuse meltdown in the high voltage MC PWB
Remedy:
1) Check connection of the harness.(MC PWB Input connector CN1-11pin) Replace the harness. 2) 3) Check disconnection of the high voltage MC PWB connector./Replace.
Code: C1-40
Description:
High voltage MC PWB trouble
Causes:
1) Input harness disconnection in the high voltage MC PWB. 2) Harness (MC-K-ERR, MC-CMY-ERR) pin disconnection (MC PWB input connector CN1- 10pin,CN1-11pin) 3) 24V fuse meltdown in the high voltage MC PWB 4) High voltage error circuit (MC-K-ERR, MC-CMYERR) breakage in the high voltage MC PWB
Remedy:
1) Check the harness and the connector (MC PWB Input connector CN1) 2) Check or replace the harness.(MC PWB input connector CN1-10pin, CN1-11pin) 3) 4) Replace the MC PWB
Code: C1-41
Description:
High voltage MC/TC PWB trouble
Causes:
1) PCU connector (input harness to the high voltage MC PWB and the TC PWB) disconnection. (PCU PWB input CN10) 2) Both input connectors disconnections of the high voltage MC PWB and the high voltage TC PWB.(MC PWB input connector CN1,TC PWB input connector CN1) 3) 24V fuses meltdown in the high voltage MC PWB and the high voltage TC PWB
Remedy:
1) Check the connections of the connectors to the high voltage MC PWB and the high voltage TC PWB on the PCU PWB or connect these connectors again (PCU PWB input CN10). 2) Check the connectors of the high voltage MC PWB and the high voltage TC PWB and connect these connectors again.(MC PWB input connector CN1,TC PWB input connector CN1) 3) Check or replace the high voltage MC PWB and the high voltage TC PWB
Code: C4-00
Description:
PTC High-voltage output trouble
Causes:
(1) Abnormality of PTC unit (2) Imperfection insertion of PTC unit (3) PTC unit not inserted (4) Disconnection, abnormality of PTC unit. (Transformer B801 of the high-voltage TC PWB) (5) High voltage TC PWB trouble (6) PCU PWB trouble
Remedy:
(1)Remove and insert PTC unit./Replace. (2) Remove and insert PTC unit. (3) Insert PTC unit. (4) Insert PCT harness. /Replace. (Transformer B801 of the high-voltage TC PWB) (5) Replace the high voltage TC PWB. (6 Replace PCU PWB.
Code: C4-05
Description:
High-voltage MC Black circuit trouble
Causes:
1) Pin getting away of a harness (PTC-ERR) and breaking (TC PWB Input connector CN1-4pin) 2) High-voltage error circuit (PTC-ERR) damage
Remedy:
1) Check connection of the harness.(TC PWB Input connector CN1-4pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace.
Code: C4-20
Description:
1st transfer High-voltage output trouble
Causes:
Open circuit of the 1st transfer out put.
Remedy:
1) Check & Remedy Use SIM8-6 to check the out put of [1TC-K/C/M/Y].If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of 1ST transfer unit. --> Remove and insert the 1ST transfer unit. --> Replace the 1ST transfer unit. (2) Imperfect insertion the 1ST transfer unit. --> Remove and insert the 1ST transfer unit. (3) Abnormality of the PTC unit. --> Remove and insert the PTC unit. --> Replace the PTC unit. (4) Imperfect insertion the PTC unit. --> Remove and insert the PTC unit. (5) Abnormality of the 1TC-K/C/M/Y harness. --> Check 1TC-K/C/M/Y wiring.Replace. (6) Abnormality of the high voltage TC PWB spring contact. --> Check the high voltage TC PWB spring contact. (7) High TC PWB trouble. --> Replace the high TC PWB. (8) PCU PWB trouble. --> Replace the PCU PWB. 2) Check & Remedy Check the operation of the 1ST transfer separation clutch1/2(1TURC_1,1TURC_2). If the clutch or gera do not move smoothly or have noise, (1) Abnormality of 1ST transfer separation clutch. --> Check connection of harness and check the clutch. --> Replace the clutch. (2) Abnormality of 1ST transfer unit. --> Check the 1ST transfer unit. --> Replace the 1ST transfer unit. 3) Check & Remedy Check the operation of OPC Drum. If it is not normal movement, (1) Abnormality of Drum drive motor (DVM_K.DVM_CL). --> Check Drum drive motor (DVM_K,DVM_CL). (2) Abnormality of OPC Drum (K/C/M/Y). --> Check OPC Drum (K/C/M/Y). --> Replace OPC Drum (K/C/M/Y).
Code: C4-25
Description:
High-voltage 1TC circuit trouble
Causes:
1) Pin getting away of a harness (1TC-ERR) and breaking (TC PWB Input connector CN1-2pin) 2) High-voltage error circuit (1TC-ERR) damage
Remedy:
1) Check connection of the harness.(1TC PWB Input connector CN1-2pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace
Code: C4-30
Description:
2nd transfer High-voltage output trouble (open)
Causes:
Open circuit of the 2nd transfer out put.
Remedy:
1) Check & Remedy Use SIM8-6 to check the out put of [2TC]. If the leakage noise or the flickering on the screen of the panel is detected; (1) Abnormality of 1ST transfer unit. --> Remove and insert the 1ST transfer unit. --> Replace the 1ST transfer unit. (2) Imperfect insertion the 1ST transfer unit. --> Remove and insert the 1ST transfer unit. (3) Abnormality of 2nd transfer unit. --> Remove and insert the 2nd transfer unit. --> Replace the 2ST transfer unit. (4) Imperfect insertion the 2nd transfer unit. --> Remove and insert the 2nd transfer unit. (5) Abnormality of the 2nd TC harness. (Transformer B501 of the high-voltage TC PWB) --> Check 2nd TC harness wiring.Replace. (6) High voltage TC PWB trouble. --> Replace the high voltage TC PWB. (7) PCU PWB trouble. --> Replace the PCU PWB. 2) Check & Remedy Check the operation of the 2nd transfer separation clutch (2TCRC). If the clutch or gera do not move smoothly or have noise, (1) Abnormality of 2nd transfer separation clutch. --> Check connection of harness and check the clutch. --> Replace the clutch. (2) Abnormality of 2nd transfer unit. --> Check the 2nd transfer unit. --> Replace the 2nd transfer unit.
Code: C4-31
Description:
2nd transfer High-voltage output trouble (short)
Causes:
1) Abnormality of 1ST transfer unit. 2) Imperfect insertion the 1ST transfer unit. 3) High voltage TC PWB trouble.
Remedy:
Use SIM8-6 to check the out put of [2TC]. 1) Check the 1ST transfer unit. Replace the 1ST transfer unit. 2) Remove and insert the 1ST transfer unit. 3) Replace the high TC PWB.
Code: C4-35
Description:
High-voltage 2TC circuit trouble
Causes:
1) Pin getting away of a harness (2TC-ERR) and breaking (TC PWB Input connector CN1-3pin) 2) High-voltage error circuit (2TC-ERR) damage
Remedy:
1) Check connection of the harness.(TC PWB Input connector CN1-3pin) Replace the harness. 2) Check disconnection of the high voltage TC PWB connector./Replace.
Code: C4-40
Description:
High-voltage TC PWB trouble
Causes:
1) Input harness disconnection in the high voltage TC PWB. 2) Harness (1TC-ERR, 2TC-ERR, PTC-ERR) pin disconnection 3) 24V fuse meltdown in the high voltage TC PWB 4) High voltage error circuit (1TC-ERR, 2TC-ERR, PTC-ERR) breakage in the high voltage TC PWB
Remedy:
1) Check the harness and the connector (TC PWB Input connector CN1) 2) Check or replace the harness.(TC PWB input connector CN1-2pin, CN1-3pin, CN1-4pin) 3) 4) Replace the MC PWB
Code: E7-01
Description:
SCN-MFP image data error
Causes:
Image data transfer error in the SCN-MFP PWB. SCN-MFP PWB trouble.
Remedy:
Check connection of the connector and the harness of the SCN-MFP PWB. Check or replace the SCN-MFP PWB.
Code: E7-03
Description:
HDD trouble / Mirroring kit error
Causes:
Connector, harness connection trouble in the SCNMFP PWB and HDD. HDD (error file management area) data abnormality (FAT breakage). SCN-MFP PWB trouble. Break down HDD HDD connector trouble error file management area data abnormality (FAT breakage). HDD is not set normally. SCN-MFP PWB trouble
Remedy:
Check connection of the connector and the harness of the SCN-MFP PWB and HDD. Use SIM62-2, 3 to check read/write operations of the HDD. Replace the HDD. Check or replace the SCN-MFP PWB.
Code: E7-04
Description:
HDD-ASIC error
Causes:
ASIC trouble. (SCN-MFP PWB trouble.)
Remedy:
Check or replace the SCN-MFP PWB.
Code: E7-10
Description:
Shading error Black correction (OC)
Causes:
Abnormality in the CCD black scan level when the scanner lamp is turned OFF. Improper installation of the harness to the CCD unit. CCD unit abnormality. SCN-MFP PWB abnormality
Remedy:
Check connection of the harness to the CCD unit. Check the CCD unit. Check or replace the SCN-MFP PWB.
Code: E7-11
Description:
Shading error White correction (OC)
Causes:
Abnormality in the CCD white reference plate scan level when the scanner lamp is turned ON. Improper installation of the harness to the CCD unit. Dirt on the mirror, lens, and the reference white plate. Scanner lamp lighting trouble. Scanner lamp drive PWB trouble CCD unit abnormality. SCN-MFP PWB abnormality
Remedy:
Check connection of the harness to the CCD unit. Check connection of the harness to the scanner lamp unit. Check or replace the scanner lamp. Check or replace the scanner lamp drive PWB. Clean or replace the mirror, the lens, and the reference white board. Check or replace the CCD unit. Check or replace the SCN-MFP PWB.
Code: E7-14
Description:
CCD-ASIC error (OC)
Causes:
SCN-MFP PWB trouble. CCD unit trouble. Improper Installation of the harness to the CCD unit.
Remedy:
Check or replace the SCN-MFP PWB. Check or replace the CCD unit. Check connection of the harness to the CCD unit.
Code: E7-20
Description:
LSU laser detection & deterioration error (K)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble BD PWB, LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-21
Description:
LSU laser deterioration error (C)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-22
Description:
LSU laser deterioration error (M)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU
Code: E7-23
Description:
LSU laser deterioration error (Y)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU harness, connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU harness and connector. Replace the LSU.
Code: E7-24
Description:
LSU LD driver error (K)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble LD PWB, LSUcnt PWB trouble
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-25
Description:
LSU LD driver error (C)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-26
Description:
LSU LD driver error (M)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-27
Description:
LSU LD driver error (Y)
Causes:
Reduced laser power, lighting error, laser diode trouble. LSU connector trouble. LD PWB, LSUcnt PWB trouble.
Remedy:
Use SIM61-1 to check the operation of the LSU. Check or replace the LSUcnt PWB. Check connection of the LSU connector. Replace the LSU.
Code: E7-28
Description:
LSU - PCU connection error
Causes:
Communication error between the CPU in the PCU PWB and the LSU PWB ASIC. Improper connection of the communication connector between the PCU PWB and the LSUcnt PWB. Harness trouble between the PCU PWB and the LSUcnt PWB. PCU PWB trouble. LSUcnt PWB trouble. LSU trouble.
Remedy:
Check connection of the connector and the harness between the PCU PWB and the LSUcnt PWB. Check the LSUcnt PWB. Replace the PCU PWB. Replace the LSU.
Code: E7-29
Description:
LSU ASIC frequency error
Causes:
Oscillation abnormality of the external oscillator used in the LSU ASIC. LSU ASIC abnormality on the LSU PWB. Frequency abnormality of picture transfer clock of SCN-MFP PWB
Remedy:
Check or replace the LSUcnt PWB. Check connection of the connector and the harness between the SCN-MFP PWB and the LSUcnt PWB. Check or replace the SCN-MFP PWB.
Code: E7-42
Description:
Image data trouble (Scanner expansion PWB (ACRE) ASIC)
Causes:
An image data error occurs. An image data send error occurs. Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary
Code: E7-46
Description:
Image data decode error (Scanner expansion PWB (ACRE) ASIC)
Causes:
A decode error occurs while high compression PDF images are made. (garbled data) Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary.
Code: E7-47
Description:
Combination of firmware error between the SCN-MFP and the ACRE ASIC
Causes:
Written ACRE board of the firmware that a model did not support MFP was connected.
Remedy:
Check the kind and the version of the firmware. Use SIM49-1 or SIM49-10 to execute firmware version-up
Code: E7-48
Description:
Scanner expansion PWB (ACRE) ASIC memory error
Causes:
Scanner expansion PWB (ACRE) DIMM trouble, memory slot trouble. Scanner expansion PWB (ACRE) DIMM insertion trouble. Scanner expansion PWB (ACRE) connection trouble. Scanner expansion PWB (ACRE) trouble. SCN-MFP PWB trouble.
Remedy:
Check insertion of the scanner expansion PWB (ACRE) DIMM memory. Check the scanner expansion PWB (ACRE) DIMM memory, and replace if necessary. Check connection of the scanner expansion PWB (ACRE). Check the scanner expansion PWB (ACRE), and replace if necessary. Check the SCN-MFP PWB, and replace if necessary.
Code: E7-49
Description:
Water Mark data error
Causes:
Watermark data trouble. mSATA SSD trouble.
Remedy:
Use SIM49-5 to upload the watermark data. Replace the mSATA SSD.
Code: E7-50
Description:
engine connection trouble
Causes:
A PWB/firmware/LSU which is not compatible with the machine specifications is detected. PCU PWB trouble LSU trouble
Remedy:
Check the kind and the version of the firmware. Check or replace the LSU. Check or replace the PCU PWB
Code: E7-55
Description:
PWB information sum error (engine detection)
Causes:
PCU EEPROM sum check error. PCU EEPROM trouble. PCU EEPROM contact trouble.
Remedy:
Replace the PCU PWB. Replace the PCU EEPROM
Code: E7-60
Description:
Combination error between PWB and firmware
Causes:
A PWB/firmware which is not compatible with the machine specifications is detected in the SCN-MFP PWB. SCN-MFP PWB trouble
Remedy:
Check the kind and the version of the firmware. Check or replace the SCN-MFP PWB.
Code: E7-61
Description:
Combination error between the SCNMFP PWB and the PCU PWB
Causes:
Combination error between the SCN-MFP PWB and the PCU PWB. SCN-MFP PWB trouble. PCU PWB trouble.
Remedy:
Check the combination between the SCN-MFP PWB and the PCU PWB. Replace the SCN-MFP PWB or PCU PWB.
Code: E7-62
Description:
Combination error between the SCNMFP PWB and the scanner
Causes:
Combination error between the SCN and the scanner on the SCN-MFP PWB.
Remedy:
Check the SCN-MFP PWB. Replace the SCN-MFP PWB.
Code: E7-80
Description:
Communication error between the SCN-MFP PWB and the scanner
Causes:
SCN-MFP PWB trouble
Remedy:
Replace the SCN-MFP PWB.
Code: E7-90
Description:
SCN-MFP - PCU PWB communication error
Causes:
SCN-MFP PWB - PCU PWB connection trouble. PCU PWB trouble. SCN-MFP PWB trouble
Remedy:
Check connection of the SCN-MFP PWB and PCU PWB. Replace the PCU PWB. Replace the SCN-MFP PWB.
Code: E7-91
Description:
Decode error (FAX reception print)
Causes:
Compression dater abnormality. HDD trouble. mSATA SSD trouble. Image compression/transmission data corruption. SCN-MFP PWB trouble. Memory attachment state abnormality.
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Replace the HDD. Replace or check installation of the mSATA SSD. Replace the SCN-MFP PWB. Replace the FAX control PWB.
Code: E7-92
Description:
Decode error (FCOT)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Replace the HDD. Replace the SCN-MFP PWB.
Code: E7-93
Description:
Decode error (Usual processing)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. (FAX Job case) Check the FAX PWB. (Other case) Check connection SCN-MFP PWB and HDD Replace the SCN-MFP PWB.
Code: E7-94
Description:
Decode error (additional processing)
Causes:
Compression dater abnormality. Image compression/transmission data corruption. SCN-MFP PWB trouble DRAM memory trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. (FAX Job case) check the FAX PWB. (Other case) check connection SCN-MFP PWB and HDD Replace the SCN-MFP PWB.
Code: E7-96
Description:
SCN-MFP PWB memory check error (SCN-MFP ASIC)
Causes:
At the time of access, data change occurrence Abnormality of installation of the memory. Memory device trouble or contact error
Remedy:
Use SIM60-01 to check the read/write operations of the memory. Visually check the installation of the memory (MFPASIC side). Re-install the memory. If the trouble recurs, perform the following actions. Replace the memory. Replace SCN-MFP PWB
Code: E7-A0
Description:
LSU EEP ROM/LD-driver read/write error (K)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A1
Description:
LSU EEP ROM/LD-driver read/write error (C)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A2
Description:
LSU EEP ROM/LD-driver read/write error (M)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A3
Description:
LSU EEP ROM/LD-driver read/write error (Y)
Causes:
EEPROM/LD-driver trouble. EEPROM/LD-driver access circuit trouble
Remedy:
Check connection between PCU PWB and LD PWB. Check the LD PWB and replace the PCU PWB. Replace the LSU.
Code: E7-A7
Description:
mSATA SSD trouble
Causes:
mSATA SSD trouble. Improper connection of mSATA SSD. SCN-MFP PWB trouble. Data error of the file system management part.
Remedy:
Remove and insert the mSATA SSD. Replace the mSATA SSD. Replace the SCN-MFP PWB.
Code: EE-EC
Description:
Automatic toner density adjustment error
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: EE-EL
Description:
Automatic toner density adjustment error (Over toner)
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: EE-EU
Description:
Automatic toner density adjustment error (Under toner)
Causes:
Toner density sensor trouble. Developing unit trouble. PCU PWB trouble.
Remedy:
Replace the toner density sensor. Replace the developing unit. Replace the PCU PWB.
Code: F1-00
Description:
Finisher - PCU PWB communication error
Causes:
Connection trouble of the connector and the harness between the finisher and the PCU PWB. Finisher control PWB trouble. PCU PWB trouble.
Remedy:
Check the connector and the harness between the finisher and the PCU PWB. Replace the finisher control PWB. Replace the PCU PWB.
Code: F1-01
Description:
Jogger motor trouble (1K FIN)
Causes:
Connection trouble of the connector and the harness. Finisher jogger motor trouble. Home position sensor trouble. Finisher control PWB trouble.
Remedy:
Use SIM3-3 to check the operation of the finisher jogger motor. Use SIM3-2 to check the operation of the home position sensor. Check connection of the connector and the harness. Replace the jogger motor. Replace the home position sensor. Replace the Finisher control PWB.
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