柯美C284彩機(jī)報(bào)C4801
更新時(shí)間：2025/1/24 8:38:56,view:113柯美打印機(jī)C284蘇州柯美打印機(jī)售后服務(wù)中心客服熱線69616769，蘇州柯美售后電話，柯美售后網(wǎng)點(diǎn)，
求助柯美C284彩機(jī)報(bào)C4801柯美C284彩機(jī)由于原主板壞了無(wú)法備份引擎數(shù)據(jù)更換主板上機(jī)報(bào)C4801，大神們有什么辦法解決？ 蘇州
Code C4801Description
Main unit board failureMFP detects simultaneous replacement of multiple boards.Remedy
1 Reinstall the old PRCB. 2 Back up data.1. Call the Service Mode to the screen. 2. Call the Enhanced Security to the screen. 3. Touch [Engine Data Backup].
2. Touch [Engine Data Save mode], and press the Start key. 3. Select [Yes], and press the Start key again. 4. Check that the result “OK” appears.
3 Replace PRCB Turn OFF the main power switch and replace the current PRCB with a new one. (When using a PRCB of another machine in service, be sure to use a PRCB installed in the same model.)
4 Restore back up data. 1. Turn ON the main power switch. 2. Check that the trouble code “C4802” appears and then display service mode. 3. Call the Enhanced Security to the screen. 4. Touch [Engine Data Backup]. 5. Touch [Engine Data Load mode], and press the Start key. 6. Select [Yes], and press the Start key again. 7. Check that the result “OK” appears. 8. Turn OFF the main power switch and turn it ON again more than 10 seconds after.
5 Update the PRCB firmware.
6 If the above actions do not solve the problem, contact KMBT.
Code C4801Description
Main unit board failureMFP detects simultaneous replacement of multiple boards.Remedy
1 Reinstall the old PRCB. 2 Back up data.1. Call the Service Mode to the screen. 2. Call the Enhanced Security to the screen. 3. Touch [Engine Data Backup].
2. Touch [Engine Data Save mode], and press the Start key. 3. Select [Yes], and press the Start key again. 4. Check that the result “OK” appears.
3 Replace PRCB Turn OFF the main power switch and replace the current PRCB with a new one. (When using a PRCB of another machine in service, be sure to use a PRCB installed in the same model.)
4 Restore back up data. 1. Turn ON the main power switch. 2. Check that the trouble code “C4802” appears and then display service mode. 3. Call the Enhanced Security to the screen. 4. Touch [Engine Data Backup]. 5. Touch [Engine Data Load mode], and press the Start key. 6. Select [Yes], and press the Start key again. 7. Check that the result “OK” appears. 8. Turn OFF the main power switch and turn it ON again more than 10 seconds after.
5 Update the PRCB firmware.
6 If the above actions do not solve the problem, contact KMBT.
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